Sales Associate

Sales Associate

Sales associates are expected to maintain a positive representation of Modern Do it Best Hardware by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

• Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
• Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
• Notify customers of upcoming promotions and new products.
• Assist with loading products into customer's vehicles as needed.
• Merchandise products according to prescribed planograms and help maintain signage.
• Restock shelves as necessary.
• Assist in taking regular inventory of stock.
• Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
• Help store staff with other tasks as needed.
• Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
• Attend all staff meetings.
• Adhere to all store policies and safety standards.
• Be able to cut keys for customers.
• Operate a cash register
• Cut glass and plexiglass

Compensation: $14.00 per hour Modern Hardware is a customer-motivated, service-minded hardware retailer. We do good for our neighbors by solving their hardware problems with respect, kindness, and integrity. We believe people are valuable, work is good, profits are necessary, compassion is essential. We work hard and have fun. We take the long view, exercise patience, practice humility, always improve, always listen. We strive for the best, for each customer, every time.