Birthday Party Coordinator

Birthday Party Coordinator

This posting will remain open continuously until filled.

The Town of Castle Rock's future and the quality of that depend on the choices we make today. Do you want to be part of a team that makes decisions that work now while preserving and protecting Castle Rock's identity and quality of life for the future? We value teamwork, cooperation, and quality communication. We strive to provide exceptional public service to our customers and encourage creativity and innovation. We welcome all that share those values to apply.

Essential Duties & Responsibilities:

• Plans and coordinates the children's birthday party program. Identifies and helps develop process improvements for the program.
• Books, plans and schedules birthday parties, space and staff. Collects payments for activity participation.
• Trains and provides guidance to Birthday Party Hosts. As backup, performs duties of Birthday Party Host.
• Ensures safety practices are followed, and administers First Aid and CPR when needed.
• Provides customer service by responding to customer inquiries about the program via phone, in person and via email.
• During parties, greets guests, resolves issues, and provides direction to staff. Ensures facility cleanliness is maintained. Requests maintenance repairs and cleaning in coordination with the maintenance department.
• Orders and purchases supplies.
• Tracks birthday parties with various monthly reports, including but not limited to profit and loss statements, birthday party annual report and pricing adjustments.
• Performs other duties as assigned or required.

Minimum Qualifications:

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education: High School Diploma or GED equivalent Experience: 6 months to 1 year experience in working with children; or an equivalent combination of education, training, and experience. Licenses and/or Certifications Required: CPR and First Aid Certifications are required (which can be obtained at the Recreation Center) or ability to attain within 30 days of hire. A valid Driver's License is required.

Knowledge, Skills, and Abilities:

• Knowledge of principles and practices in working with children.
• Skill in providing guidance to and instructing others.
• Skill in both written and oral communications for effective expression and clarity.
• Skill in interacting with participants and their parents/caregivers
• Skill in performing CPR and first aid.
• Knowledge and familiarity in various computer systems (MS Office)
• Some knowledge in Point of Sale software/systems
• Ability to address parents and caregivers with tact and courtesy.
• Ability to exercise sound judgment and make independent decisions in accordance with established Town policies and procedures.
• Ability to establish and maintain effective working relationships with supervisor, coworkers, participants, caregivers, and parents.
• Ability to drive and have reliable transportation to get to all facilities managed by this position.

Physical Demands:

• Physical ability to lift up to 50 lbs.
• Occasional lifting, carrying, walking and standing
• Occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; and stop, kneel, crouch or crawl
• Frequent hand/eye coordination to operate personal computer and office equipment
• Vision for reading, recording and interpreting information
• Speech communication and hearing to maintain communication with employees and citizens

Work Environment:

• Works primarily in a clean, comfortable environment

Equipment Used:

• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

This posting is subject to close at any point in time once a qualified pool of applicants has been obtained. Must satisfactorily complete a criminal background check prior to commencing employment. The Town of Castle Rock is an Equal Opportunity Employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.