Wire Transfer Specialist

Wire Transfer Specialist

Join our team at Old Republic Title, a leader in the title insurance industry, where your attention to detail and problem-solving abilities will contribute to the success of smooth and secure financial transactions.

Location: Akron, OH - Will begin onsite for a training period, and will move to a hybrid schedule. The hours for this position are 9:30 AM - 6:30 PM.

Key Responsibilities:

• Play an essential role in processing electronic wire transfers efficiently, with a focus on accuracy and timeliness to support our valued clients and internal teams.
• Monitor wire task queues and banking websites to facilitate electronic wire transfers, follow standard procedures for wire processing, review wire documentation to confirm compliant verification requirements.
• Ensure full compliance with Old Republic Title's policies, procedures, and regulatory requirements, and complete mandatory compliance training on time.
• Collaborate effectively with various levels of management, colleagues, and clients via email, phone, video conferences, and in-person meetings to ensure smooth financial transactions.
• Showcase professionalism, responsiveness, and proactive problem-solving in all interactions, meeting the high standards of service Old Republic Title is known for.
• Take initiative and respond to constructive feedback, contributing to the team's success while supporting other duties as needed.

Required Skills & Qualifications:

• Proficiency in Microsoft Office Suite and Outlook with a solid foundation in basic computer skills and comfortable navigating multiple computer applications to job duties.
• Strong attention to detail with excellent organizational skills, capable of managing multiple priorities in a fast-paced environment.
• Effective written and verbal communication skills, ensuring clarity and professionalism in every interaction.
• Ability to work independently, make sound judgments, and take initiative when solving problems.
• Active listening skills and an understanding of how non-verbal cues can enhance communication in a customer-focused environment.

Physical & Mental Requirements:

• Handle confidential information with the utmost discretion.
• Remain adaptable and composed while performing under pressure and managing occasional workday disruptions.
• Daily keyboard use and interaction with display monitors are required.

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee's primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Old Republic Title is an Equal Opportunity Employer