Agent's Assistant - State Farm Agent Team Member

We're Hiring!This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.About Our AgencyWe currently have 4 team members at our agency.Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, and Bronze TabletRole DescriptionAs an Agent's Assistant with State Farm Dave Raml's Agency, you will work closely with both the Office Manager and the Agent to provide excellent customer service to our customers across Western South Dakota and Nebraska. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and dedicated candidates.ResponsibilitiesEstablish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.Use a customer-focused, needs-based review process to educate customers about insurance options.Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QualificationsDedicated to customer serviceAble to effectively relate to a customer, answer their questions, and anticipate their needs.Excellent communication skills to assist customers and coordinate with other agency team membersProactive in problem-solvingBenefitsCompetitive Hourly payOpportunity for bonusesGrowth potential/Opportunity for advancement within my officePaid time off (vacation and personal/sick days)Retirement PlanLicensing and training paid by the AgentCompensation: $40,000.00 - $50,000.00 per year