Quality Assurance & Feedback Specialist
NexRep LLC
NexRep LLC is seeking a Quality Specialist to analyze calls, emails, social media posts and SMS contacts from NexRep’s independent marketplace contractors to identify trends and ensure client standards are met. The role involves real-time or post-hoc monitoring of agent interactions, calibration sessions with clients, and providing actionable feedback to the certification and operations teams based on quality results. Strong MS Office skills required. #J-18808-Ljbffr NexRep LLC
Vacancy posted 4 days ago
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