HVAC Dispatcher

Position titleHVAC DispatcherDescriptionis seeking a dependable, detail-oriented **HVAC Dispatcher** to join our team part-time. This is an **onsite position** (with some hybrid flexibility) based in **Newark, DE**, and offers a clear path to **full-time employment** for the right candidate.This is an excellent opportunity for someone experienced in dispatching or customer service, especially within the HVAC or skilled trades industry, who thrives in a fast-paced environment and wants to grow with a professional and supportive team.**Schedule*** Weekend Day shift (Flexible Part-Time Hours to Start)* Saturday to Sunday* Occasional on-call or weekday evening availability* Full-time opportunity available after probationary periodResponsibilities* Schedule and dispatch HVAC technicians to residential and commercial job sites* Communicate with customers to confirm appointments and provide service updates* Coordinate daily operations with service managers and field technicians* Monitor technician status and job progress throughout the day* Enter service orders, job updates, and customer details into dispatching software* Respond to emergency calls and adjust scheduling as needed* Manage incoming leads from advertising vendors* Submit quotes and invoices in a timely and professional manner* Track technician hours and job completion reportsQualifications* Minimum 3 years of dispatching, customer service, or scheduling experience (HVAC/trades preferred)* Strong communication and organizational skills* Experience using scheduling or CRM platforms (ServiceTitan is a plus)* Ability to multitask and stay calm under pressure* Must pass a **background check** and **drug screening*** Must reside in **Delaware, Pennsylvania, or Southern New Jersey*** Reliable transportation to Newark, DE (Hybrid/Onsite)**Application Questions:**We’re growing—and looking for someone who wants to grow with us. If you’re ready to take the next step in your HVAC career, apply today with your **resume and optional cover letter**.Job Benefits* Competitive hourly pay: based on experience* Flexible scheduling to support work-life balance* Friendly and supportive team environment* Training and career advancement opportunities* Pathway to full-time, stable employmentJob Location1130 Ogletown Rd., Newark, DE, 19711 #J-18808-Ljbffr Desmond Heating & Cooling Solutions, LLC