Client Service Leader, Chemical Process Engineering

What We're Looking For

The Client Service Leader, Chemical Process Engineering is responsible for developing and expanding client relationships, driving business growth, and leading strategic business development efforts within Barge's Chemical Process Engineering market. This role serves as the primary relationship manager for key clients and prospects, working collaboratively across business units to identify opportunities, secure new work, and deliver exceptional client experiences.

The Client Service Leader develops and executes market growth strategies aligned with Barge's strategic plan while fostering long‑term partnerships with clients in the chemical manufacturing, specialty chemicals, consumer products, food and beverage, life sciences, industrial processing, pulp and paper, energy, and advanced manufacturing sectors. This role works closely with technical leaders, project managers, and subject matter experts to position Barge for success throughout the project lifecycle—from opportunity identification and pursuit through project execution and client retention.

Success in this role requires a strong professional network, deep understanding of chemical process engineering and industrial manufacturing environments, proven business development experience, and the ability to connect client needs with Barge's multidisciplinary engineering and consulting capabilities.

Responsibilities

• Develop and execute business development and market growth strategies for the Chemical Process Engineering market within assigned regions.
• Build, maintain, and expand relationships with key clients, prospects, industry organizations, and strategic partners within chemical manufacturing and process industries.
• Identify, qualify, and pursue opportunities aligned with Barge's strategic growth objectives and Chemical Process Engineering market focus.
• Collaborate with business unit leaders, project managers, and technical professionals to develop client engagement strategies, account plans, and capture strategies.
• Lead client reconnaissance, account planning, pursuit strategy development, and opportunity pipeline management.
• Support workforce planning initiatives by identifying emerging industry trends, client needs, regulatory drivers, and future growth opportunities.
• Develop and execute plans to achieve revenue growth, backlog targets, and profitability goals through successful project pursuits and contract awards.
• Collaborate with Marketing and technical teams to conduct go/no-go evaluations, develop win strategies, and strengthen competitive positioning.
• Lead or support proposal development efforts, interviews, and presentations, including scope, schedule, and fee strategy discussions.
• Represent Barge at industry conferences, trade associations, client events, and professional organizations to strengthen brand awareness and market presence.
• Maintain regular communication with project teams and clients to ensure project performance aligns with client expectations, quality standards, and business objectives.
• Facilitate issue resolution and support client satisfaction efforts throughout project delivery.
• Maintain accurate client, opportunity, and relationship information within Barge's CRM system.
• Actively manage business development expenditures and maximize return on investment for client development activities.
• May provide office leadership support and assist with local business operations and employee engagement initiatives. Perform other duties as assigned.

Education & Experience Qualifications

• Bachelor's degree in Chemical Engineering, Mechanical Engineering, Industrial Engineering, or a related engineering discipline from an accredited college or university.
• Minimum of 10 years of experience within the chemical manufacturing, process engineering, industrial manufacturing, engineering consulting, or related technical services industry.
• Demonstrated success in business development, client relationship management, account growth, strategic planning, and project delivery.
• Experience serving clients in chemical manufacturing, specialty chemicals, consumer products, food and beverage, pulp and paper, life sciences, industrial processing, energy, or other process-intensive industries.
• Strong understanding of chemical process engineering principles, manufacturing operations, process systems, and capital project delivery.
• Established professional network within the chemical process, manufacturing, and industrial sectors, with the ability to develop and maintain strategic client relationships.
• Strong communication, relationship-building, presentation, negotiation, and influencing skills. Proven ability to collaborate across multidisciplinary teams to identify opportunities, secure work, and deliver successful project outcomes.
• Experience developing and executing growth strategies, account plans, and pursuit strategies that drive revenue and profitability.
• Preferred Qualifications
• Professional Engineer (PE) license or ability to obtain licensure through reciprocity.
• Existing relationships with key decision-makers within chemical manufacturing, specialty chemical, consumer products, food and beverage, or other process industry organizations.
• Experience leading strategic client accounts and managing large-scale capital improvement, process optimization, facility expansion, manufacturing modernization, or industrial infrastructure projects.
• Active involvement in industry organizations related to chemical engineering, manufacturing, or process industries, such as American Institute of Chemical Engineers, International Society of Automation, or regional manufacturing associations.
• Experience working with EPC, design-build, or multidisciplinary engineering consulting firms serving process industry clients.
• Demonstrated ability to develop long-term client relationships that result in repeat business and strategic growth opportunities.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Equal Opportunity Employer/Veterans/Disabled.