ServiceNow Architect

Job Description

Job Description

Apply now: ServiceNow Architect, Hybrid (Greenwood Village, CO). Start date is 2 weeks from verbal offer for this 3-month Contract-to-Hire position . Job Title: ServiceNow Architect Location-Type: Hybrid, Greenwood Village, CO (4 days/week onsite, with potential to decrease to 2 days/week after ramp-up period of approximately 2 months; Fridays are work-from-home and 1/2 days) Start Date: 2 weeks from verbal offer Duration: Contract-to-Hire, 3-month contract with intent to convert Compensation Range: $63/hr - $66/hr on W2 Benefits: Eligible for Health, Dental, Vision, and 401K. Visa Sponsorship: Not eligible for visa sponsorship Job Description: This role is responsible for owning ServiceNow end-to-end across the organization, translating complex business requirements into scalable technical solutions, and expanding the platform from an ITSM tool into a full Enterprise Service Delivery System. Job Summary Architect and deploy ServiceNow at an enterprise level, taking full ownership of the platform end-to-end Identify, assess, and resolve existing workflow and automation gaps across the ServiceNow environment Design and implement solutions using Flow Designer, IntegrationHub, Workflow Studio, scripting (Glide/JavaScript), and orchestration patterns to automate real business processes Translate business requirements gathered from stakeholders into actionable technical solutions Engage directly with vendors, internal teams, and business stakeholders to drive platform adoption and service delivery improvements Educate and guide stakeholders on ServiceNow capabilities while simultaneously learning the organization's business needs and industry context Present technical ideas and solutions clearly to non-technical audiences, including under stakeholder pressure Minimum Requirements: Proven experience deploying ServiceNow at an enterprise level, including ITSM and workflow orchestration Hands-on proficiency with Flow Designer, IntegrationHub, Workflow Studio, Glide/JavaScript scripting, and orchestration patterns Demonstrated ability to identify platform issues independently and develop technical solutions without relying on technical direction from management Strong communication skills with the ability to present solutions to business stakeholders, actively listen, and facilitate cross-functional collaboration Ability to own vendor relationships and product decisions for the ServiceNow platform Track record of stability in roles, with consistent tenure demonstrating commitment and follow-through Preferred Qualifications: Prior experience in a Business Analyst capacity, bridging business and technical requirements ServiceNow Certified System Administrator (CSA) certification Familiarity with expanding ServiceNow beyond ITSM into broader enterprise service delivery use cases