Plumbing Service Manager

Job Description

Job Description

Description:

Plumbing Service Manager (Master Plumber)

Build Something From the Ground Up — Lead Bailey's New Plumbing Service Line

Who We Are

Bailey's Comfort Services has built a reputation across the Central Savannah River Area for taking care of our customers and our people. We're a growing home services team serving Augusta, GA, and the surrounding communities on both sides of the Savannah River. As we launch our new plumbing service line, we're looking for a licensed leader to help us build it right from day one.

The Role

This is a rare opportunity to step in on the ground floor and shape a department. As our Plumbing Service Manager, you'll bring your Master Plumber license and hands-on residential service experience to establish the standards, processes, and team that will define Bailey's plumbing division for years to come. Whether you've built a department before or you're a senior residential plumber ready to take that next step, this role is built for someone who wants stewardship and room to grow.

What We Offer

• Competitive compensation with real growth potential
• Health, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) retirement plan
• Company vehicle, phone, and tablet
• Ongoing training and professional development
• The chance to build and lead a brand-new service line with full support from leadership

What You'll Do

• Lead and develop Bailey's residential plumbing service department
• Perform and oversee residential plumbing service, diagnostics, and repairs
• Establish processes, standards, and best practices for the new service line
• Mentor and help build out the plumbing team as the department grows
• Deliver an outstanding customer experience on every call
• Partner with leadership on pricing, workflow, and departmental strategy

What We're Looking For

We're open to two kinds of candidates: a proven department builder who has stood up or run a plumbing service line before, or a senior residential plumber who is ready to build one for the first time. Either way, you bring strong technical skills, leadership instincts, and a customer-first mindset. 

Requirements:

License Must Haves

• Current Georgia Master Plumber license, Class II (Non-Restricted), issued by the Georgia Division of Master and Journeyman Plumbers — required
• South Carolina Residential Plumber license — preferred but not required; dual GA/SC licensing strongly preferred, as this role supports service in both GA and SC within the Central Savannah River Area (CSRA). Exam waiver available for qualified Master Plumbers.
• Proven residential service plumbing experience
• Valid driver's license and insurable driving record
• Ability to pass a background check and drug screen

Why Bailey's

This isn't a role where you inherit someone else's system — it's a chance to build your own. If you're a licensed Master Plumber who wants stewardship, growth, and the backing of an established home services team, we want to talk to you.

Apply today and help us build something great.