Veterinary Hospital Manager

Veterinary Hospital Manager

Tustin, CA

World Class Medicine. Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being.

We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

Position Information

Title: Hospital Manager Reports To: Hospital Director Position Type: Full-time Compensation: $95,000 - $115,000 annual salary FLSA Status: Exempt Location: Partner Hospital — onsite, 24-hour specialty and emergency operations

Position Summary

Veritas Veterinary Partners seeks a highly organized and people-centered Hospital Manager to support the operational leadership of a Partner Hospital. The Hospital Manager serves as an operational resource to the Hospital Director, ensuring daily functions run smoothly across departments while supporting team development, compliance and client experience goals. This role is a key connector between frontline teams and senior leadership, translating strategy into day-to-day execution.

Essential Duties and Responsibilities

Daily Operations

• Oversee and coordinate daily operational workflow across departments including client experience, patient care and support services.
• Serve as the primary operational point of contact when the Hospital Director is unavailable, making sound decisions to maintain continuity.
• Monitor staffing levels and scheduling to ensure adequate coverage across all departments and shifts.
• Identify and resolve operational bottlenecks, escalating to the Hospital Director when appropriate.
• Maintain operational logs, compliance checklists and required documentation to support regulatory and accreditation standards.

Team Leadership and Development

• Support the recruitment, onboarding and orientation of new team members in coordination with the Hospital Director and People and Culture Operations.
• Provide day-to-day coaching and performance feedback to direct reports, fostering accountability and professional growth.
• Partner with department managers and supervisors to address performance concerns, scheduling conflicts and team dynamics.
• Champion team recognition and engagement initiatives that reinforce Veritas values and improve associate satisfaction.
• Assist in conducting performance reviews and documenting associate relations matters according to policy.

Client Experience

• Support a culture of exceptional client service by modeling professional, compassionate communication and resolving escalated concerns.
• Monitor client satisfaction data and work with department managers to address patterns and implement improvements.
• Ensure client-facing processes and communication standards are consistently upheld across all points of interaction.

Financial and Compliance Support

• Assist the Hospital Director with budget monitoring, expense tracking and variance analysis.
• Support compliance with DEA, OSHA, state veterinary licensing and internal policy requirements.
• Assist with facilities oversight, vendor coordination and capital project tracking as directed.
• Participate in monthly financial reviews and contribute operational insights to support performance improvement.

Qualifications

Required

• Bachelor's degree in Business, Healthcare Administration or a related field, or equivalent combination of education and professional management experience.
• Minimum three years of management experience in a veterinary, human healthcare or high-volume service environment.
• Demonstrated ability to manage multi-department operations and lead cross-functional teams.
• Strong organizational skills with experience managing schedules, workflows and operational systems.
• Excellent communication and interpersonal skills with the ability to engage effectively across all levels of the organization.

Preferred

• Experience in specialty or emergency veterinary medicine or human hospital operations.
• Prior experience in a PE-backed or multi-site healthcare organization.
• Certified Veterinary Practice Manager (CVPM) or equivalent management credential.
• Familiarity with practice management software such as ezyVet, Impromed or AVImark.

Work Environment

• This position is onsite full-time at a Partner Hospital in a fast-paced specialty and emergency veterinary environment. The role requires frequent movement throughout the facility, extended periods at a computer for administrative tasks, and availability during varying shifts including some evenings and weekends based on operational needs. The Hospital Manager may be exposed to animal handling, medical equipment and clinical noise.

Employee Benefits

We are committed to supporting the well being, growth, and stability of our team members:

• Medical, dental, life, and vision insurance options
• 401(k) with company match
• Employer paid basic life insurance + optional add on policies
• Paid time off and sick pay
• Employee discounts and insurance perks
• Employee referral bonus program
• Access to mental health and other various support options
• Uniform allowance
• Continuing education support for licensed staff
• Professional development and growth opportunities

Location: 2965 Edinger Avenue, Tustin, CA 92780

Base Pay

$95,000 - $115,000 USD

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.

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