Lead, Last Mile Operations

Last Mile Operations Lead

Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Last Mile Operations Lead at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Ideal candidates will be highly detail-oriented experience cycle counting warehouse inventory able to lead the warehouse team and strengthen the current processes in place. Reliable transportation required.

What your day-to-day will look like:

• Lead a team of 1520 warehouse material handlers to receive, pick, and process orders daily
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business
• Utilize leadership skills to train material handlers to meet performance goals for safety, quality, and productivity
• Foster positive working relationships with warehouse team, contract carriers, driver helpers
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Partner with the Operations Manager to identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, dispatchers and warehouse personnel to meet and exceed customer expectations

At a minimum, you'll need:

• 2 years of experience in a supervisory role
• 5 years of experience in logistics and/or transportation
• Experience with Microsoft Office

It'd be great if you also have:

• Bachelor's degree or equivalent related work or military experience
• Excellent verbal and written communication skills
• Strong math skills and solid analytical ability
• Outstanding interpersonal and leadership skills

This job requires the ability to:

• Lift up to 50 lbs.

Does this sound like you? Check out what else RXO has to offer.

Why Join Us:

Our Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.