Sales Professional

Job Overview Our associates celebrate lives. We celebrate our associates. Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence. Job Responsibilities Responsible for achieving monthly sales target and developing relationships in the community to generate qualified leads. Follow up leads generated from marketing campaigns to qualify the lead and schedule sales appointments. Follow up with client families for referrals by establishing professional relationships and service excellence. Revenue Generation: attain or exceed monthly sales revenue quota. Apply sales skills and present Dignity Memorial® Personal Planning Guide electronic PowerPoint presentations to consumers on at-need cemetery and pre-need arrangement services and products. Influence consumers on the benefits of pre-planning for a soft close. Guide and tour prospective families through cemetery grounds or crematory mausoleums, actively listening to needs, asking probing questions, and discussing options. Develop an understanding of each family’s unique needs and offer solutions to meet those needs. Provide service beyond expectations to form the foundation for future sales. Promote the SCI Brand and service excellence. Follow company processes and procedures, thoroughly and accurately complete contracts, follow up on outstanding documents and family questions, walk families through the final contract, and address final questions. Prospecting: self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospect at least 50% of the workday such as approaching families face-to-face during events, door knocking, or seminars. Maintain and track activity levels in the Customer Relationship Management (CRM) database to ensure productivity, often working nights and weekends. Obtain referrals from families served through after care visits (ACV). Schedule sales appointments and, based on a qualifying lead, prepare marketing materials or cultural knowledge for appointments. Build and maintain professional, service-oriented relationships with families by connecting, resolving their concerns and needs, and meeting commitments. Support families in times of grief with acts of kindness; attend services and/or receptions. Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in the future. Collaborate and build professional working relationships with management and staff to provide high quality services and improve processes. Share family concerns with the rest of the SCI team. Minimum Requirements High school diploma or equivalent required; college coursework preferred. Funeral Directors License where required by state law. Life Insurance license where required by state law; company will support obtaining licensing. Current state/province issued driver’s license with an acceptable driving record. Experience Sales experience preferred. Industry experience a plus. Previous Customer Relationship Management (CRM) systems experience a plus. Skills & Abilities Computer and technology skills. Goal-oriented self-starter. Public speaking ability; comfortable presenting to small groups. Ability to work well in a team and independently. Willingness to work a significant number of evenings and weekends. Bilingual is a plus. Compensation Target Compensation Range: $50,000 to $100,000 annually. In subsequent years, sales professionals commonly earn $100,000 to $150,000 or more annually. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. (Note: As part of the total compensation plan, this position pays no less than $15.00 per hour for all hours worked.) Location Postal Code: 32726 Job Location: US-FL - Eustis #J-18808-Ljbffr SCI