Implementation Engineer I

Job description

Provide systems integration services supporting interactive data wall applications and integration of hardware and software. Lead system and network integration efforts remotely prior to onsite implementation.
THIS IS A TRAVEL POSITION - Travel up to 85% of the time, typically Monday through Friday at a customer site.

ESSENTIAL DUTIES & RESPONSIBILITIES
• Install and commission various server and large-scale video wall systems as determined by customers' requirements.
• Set up and establish connections between various secondary components (KVM switches, network switches, video devices, audio devices, etc.) to integrate the system components
• Install Activu software for the integrated solution remotely and on-site at customer locations.
• Configure Activu products, including but not limited to all software settings, database configuration, define rights and permissions for groups, define sources (video, web, application, etc.), etc.
• At customer site, set up system components based on configuration tested during in-house testing, modify as necessary
• Troubleshoot the integrated solution as necessary, which includes addressing hardware and configuration issues, and identifying software/OS issues and reporting bugs to QA
• Capable to perform duties of an Audio-Visual Technician

EDUCATION
• Bachelor's Degree in Information Technology Field Preferred

Experience
• Minimum 5 years' experience installing, troubleshooting, and maintaining complex TCP/IP network security, routing, and physical network topologies
• Strong hardware and software troubleshooting skills with Dell and other server and client systems
• Performing administrator function in a Windows environment
• Performing installs and troubleshooting of Windows software, network and operating system components
• Proven communication skills relative to the application of technical products and business issues
• Experience performing component and interface level integration tests
• Ability to read and review engineering drawings required
• Excellent written and verbal communication skills relative to the application of technical products and business issues
• Networking knowledge (OSI layers 2, 3, and 4)
• Video and audio integration in collaborative environments
• Ability to work independently and handle tasks without high degree of oversight when required
• Ability to work with a project team and collaborate with fellow team members

Specific Skills / Certifications
• Preferred Certifications:
- InfoComm CTS
-CompTIA Network+
• Top Secret and/or TS/SCI preferred or the ability to gain required clearance
• Travel up to 85% of the time; normally Monday through Friday
• Other tasks assigned by Management from time to time
• Must be handy with tools
• MS Windows Server 2012/2016/2019/2022
• MS Windows 10/11
• MS Office suite
• PLEASE READ: Activu Corporation is a Federal and State Contractor. Applicants must be United States Citizens, have a valid Driver's License, be able to travel domestically/internationally, be able to pass a Drug Test and obtain Federal Clearance. All applicants are subject to Drug Testing and Background Testing before hire.

PHYSICAL DEMANDS / WORK ENVIRONMENT
Majority of time at installation and supported sites as part of daily routine. May on occasion be required to lift equipment, tools, materials, and load and unload equipment weighing a minimum of 50 pounds.