People & Culture Advisor

Our P&C Advisor will serve as a pivotal partner by guiding managers on various inquiries, navigating employee relations, spearheading recruitment efforts, overseeing our US benefits plan and IRA program, and ensuring seamless onboarding and ongoing career development for new team members. Their knack for resolving workplace challenges and promoting a healthy company culture is essential to maintaining our resilient and engaged workforce.

This P&C Advisor will be a new addition to our Texas Branch and will play a pivotal role in front‑line support for our Texas team. You will also be working closely with our P&C Team located in Canada.

Compensation: Starting at $70,000 annually, depending on experience.

• Stability & Growth : Join an industry that never stops. Fire & Security services are essential to protecting people, property, and businesses, creating consistent demand and long‑term career stability. With strong year‑over‑year growth and exciting expansion plans ahead, now is a great team to join us!
• Comprehensive Benefits Package : Enjoy extended health and dental coverage, IRA matching, a monthly profit‑sharing bonus, and access to our Employee & Family Assistance Program.
• Career Development : We’re passionate about your growth. Take advantage of paid internal and external training, plus continuous learning opportunities to grow your career within the organization.
• Vibrant Team Culture : We know how to have fun— It’s part of our DNA! From team outings and pub nights to virtual game sessions, spirit weeks, and community volunteer events. You’ll feel connected, supported, and celebrated.
• Make a Real Impact : Your voice matters here. We love seeing team members bring forward ideas and watch them come to life. You’ll be empowered to make meaningful contributions every day.
• Be Proud of Where You Work : We have a strong reputation and are proud to be a trusted name in the communities we serve. When you join our team, you’re part of something bigger.

Job Description

WHAT ARE THE CORE AREAS OF RESPONSIBILITY?

Recruitment & Onboarding

• Manage the entire recruitment process, leveraging innovative sourcing techniques such as headhunting and industry associations to attract top talent.
• Adhere to the headcount budget and collaborate with leadership on strategic workforce planning.
• Partner with People & Culture and Marketing to enhance our employer brand and position the company as an employer of choice.
• Work with managers to develop effective onboarding plans, review training scorecards, and offer guidance for continuous improvement.
• Collaborate with the P&C Coordinator to oversee the 90‑Day Success Path for new hires and promoted team members, ensuring their smooth integration and long‑term success.
• Serve as a trusted resource by supporting managers with general HR inquiries and day‑to‑day challenges. Providing coaching to leaders in regard to how they handle situations (i.e. interviewing feedback, performance management best practices, etc.)
• Advise management and staff on HR policies, employment laws, OSHA compliance, and best practices to ensure ongoing compliance. Develop and implement updated policies and procedures as required. Ensure compliance with statutory requirements.
• Guide managers on handling performance issues, including conducting write‑ups and implementing Performance Improvement Plans. Escalate issues to the Director of P&C when necessary and hold managers accountable for follow‑up actions.
• Support leaders with health & safety, this includes: coordinating training, incident reporting, supporting in investigations (as needed), support with return‑to‑work plans, and helping with any safety initiatives that improve our safety culture.
• Participate in training initiatives and special projects.
• Assist managers in taking actions driven by our engagement survey, onboarding feedback, exit interviews and other team member feedback.

Benefits & Admin Support

• Oversee our US Benefit & IRA Plan, enroll team members in a timely manner, provide support for benefit inquiries, and support in annual renewal meetings.
• Ensure we are up to date with any compliance information, support in any workplace audits (as needed), and ensure all employee documentation is maintained.

Team Engagement

• Be a Cultural Champion - embody and promote our company DNA, inspiring others to follow your lead and contribute to a positive, engaged workplace.
• Foster a strong company culture by actively participating in committees to organize employee initiatives. This includes supporting social events and leading Community Matters initiatives for the Texas branch.
• Provide guidance to employees on workplace concerns, conflict resolution, professional development and general support.
• Conduct site visits and shadow shifts to connect with team members across roles, gather feedback, and relay actionable insights to management for continuous improvement.
• Bachelor’s degree in HR, or a related discipline
• No *magic years of experience* – we are just looking for demonstrated experience in general HR areas (recruitment experience is a must)
• Exceptional communication skills: active listening, engaging dialogue, clarity, and professionalism.
• Confident in advising managers, providing clear direction, and holding them accountable.
• Strong organizations skills to manage workload and focus on key priorities.
• Passionate about our Company DNA and eager to be a Cultural Champion – excited to bring energy and fun to the office!
• Ability to build strong relationships and collaborate across all organizational levels.
• Proficiency in Microsoft Office with a demonstrated ability to quickly learn new systems (experience with other systems like ADP, Canva, SharePoint, are an asset)