Field Service Engineer

Field Service Engineer

This position is responsible for installing, troubleshooting, maintenance and repairing TRUMPF CNC machines while building and developing strong customer relationships. This position requires travel 100% nationwide, including overnight stays and occasional weekend and international travel.

Field Service Engineer Duties & Responsibilities

• Work closely with customers and machines to ensure equipment operates within expected tolerance.
• Work carefully with the Product Support for technical assistance and provide them with diagnostic feedback
• Use visual clues, computer programs, diagnostic tools to further diagnose machine difficulties
• Read and utilize company repair manuals and work orders for assistance with repairs, if needed offer suggestions for adjusting/updating existing technical documentation
• Assemble, install, align equipment, clean, replace or install parts to maintain smooth operation of machinery and equipment
• Accurately report technical conditions and information of machines to PSG and management
• Interface with cross functional work teams such as applications, sales, engineering, production, etc.
• Provide onsite training to customers for operation and/or repair of machines
• Submit organized and helpful service reports for each repair mission

Experience and Education for Field Service Engineer

• Associates program or technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
• Must have and maintain a clean and valid driver's license and record.

Benefits Working at TRUMPF

• Medical
• Dental
• 401K with Match
• Over Time
• Career Path Development
• Paid time off
• Parental Leave

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