General Manager - Luxury Retail

Job Description

General Manager – Luxury Retail

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Location: Scottsdale

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Compensation: $105,000–$115,000 + Quarterly Bonus

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Employment Type: Full-Time

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Schedule: Store is open Wednesday–Sunday

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Position Overview

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We are seeking an experienced General Manager to lead a high-end specialty retail showroom in Costa Mesa. This is an exciting opportunity for a strong retail leader who is passionate about delivering an exceptional customer experience, driving sales, and developing a high-performing team.

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The ideal candidate has experience managing a premium retail environment, strong business acumen, and a proven track record of exceeding sales goals.

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Responsibilities

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• Lead all day-to-day showroom operations and business performance
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• Drive sales, profitability, and achievement of store goals
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• Recruit, train, coach, and develop a high-performing team
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• Deliver an elevated, personalized customer experience
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• Build strong client relationships and drive repeat business
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• Monitor KPIs and develop strategies to improve performance
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• Oversee staffing, scheduling, inventory, visual standards, and operational procedures
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• Maintain a polished showroom environment and high service standards
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• Partner with leadership on business initiatives and growth strategies
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Qualifications

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• 5+ years of retail management experience, preferably in luxury, jewelry, furniture, or other high-touch specialty retail
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• Proven success leading sales teams and driving revenue
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• Strong leadership, coaching, and team-building skills
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• Excellent customer service and relationship-building abilities
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• Strong business and operational acumen
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• Comfortable working a Wednesday–Sunday retail schedule
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• Polished, professional, and highly results-oriented
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