General Manager - SafeSplash Swim School

Job Description

Job Description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Employee discounts

Job Type: Full-Time | On-Site
Location: Cedar Park, TX
Schedule: Requires afternoon, evening, and weekend flexibility
Reports To: Franchise Owner

About SafeSplash

At SafeSplash, we believe every child deserves the opportunity to build water safety skills and confidence in the water. Our brand-new Cedar Park facility offers exceptional swim instruction in a fun, safe, and family-focused environment.

We are seeking a dynamic General Manager to lead daily operations, drive growth, and build a high-performing team that delivers an outstanding customer experience.

This hands-on leadership role is ideal for someone who thrives in a fast-paced environment, enjoys developing teams, and wants to help grow a business that teaches life-saving skills.

What You’ll Do

Business Growth & Community Engagement

• Drive student enrollment growth through local marketing, partnerships, community outreach, and internal sales initiatives
• Build strong relationships with families to maximize customer satisfaction and retention
• Oversee scheduling, staffing, and operational efficiency to optimize class capacity and profitability
• Manage facility-level labor costs, and operational expenses

Team Leadership & Staff Development

• Recruit, hire, onboard, train, and manage a team of 15–25 swim instructors and front desk staff
• Create a positive, energetic, and accountable workplace culture
• Provide ongoing coaching and performance feedback to maintain exceptional lesson quality and safety standards
• Lead by example both on the pool deck and in daily operations

Facility Operations & Safety

• Ensure the facility remains clean, safe, and welcoming for all families
• Maintain compliance with health regulations, SafeSplash operational standards, and emergency procedures
• Support pool operations, certifications, and staff readiness as needed
• Step in operationally when necessary to support lessons or customer experience

What We’re Looking For

Required Qualifications

• 3–5 years of leadership or management experience in retail, hospitality, youth programs, recreation, fitness, or aquatics
• Proven experience managing and motivating hourly teams
• Strong customer service and operational management skills
• Comfortable with scheduling systems, team coordination, and local marketing initiatives
• Ability to work flexible hours, including evenings and weekends
• Ability to actively supervise pool deck operations and work in a warm pool environment

Preferred Qualifications

• Experience in aquatics, swim schools, youth sports, or recreation facilities
• Experience managing a high-volume customer-facing business
• Certified Pool Operator (CPO), Lifeguard, or CPR/AED certifications preferred (or willingness to obtain within 30 days)

Compensation & Benefits

• Base Salary: $52,000 – $58,000 annually
• Quarterly or monthly performance bonus opportunities tied to enrollment growth, retention, and operational goals
• Career advancement opportunities as the organization expands
• Professional development and leadership training
• Complimentary swim lessons for immediate family members
• Health Insurance and 401K match after 1 year tenure, but can be negotiated to be earlier for the right candidate

Hiring Timeline

• Looking to hire immediately prior to grand opening
• Training begins October 2026

Why Join Us?

This is more than a management position - it’s an opportunity to build and lead a growing business that makes a meaningful impact in the community every day.

If you are an energetic leader who enjoys developing teams, driving growth, and creating exceptional customer experiences, we’d love to meet you.

Apply today to join the SafeSplash team in Cedar Park.