Fairfield Inn & Suites Cheyenne Southwest Downtown Area - Dual Housekeeping Manager

Fairfield Inn & Suites Cheyenne Southwest Downtown Area - Dual Housekeeping Manager Address 1820 West Lincolnway, Cheyenne, WY, 82001, US Job Description The Dual Housekeeping Manager is responsible for ensuring efficient operations of the Housekeeping Department for 2 hotels. This role makes sure operations are in accordance with Aimbridge Hospitality standards, as well as supervising the entire Housekeeping Department including rooms, front/back of house, public areas, and laundry. Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Qualifications At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience required. Must be proficient in Windows operating systems, Company approved spreadsheets and wordprocessing. Must have a valid driver’s license for the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Job Responsibilities Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid. Establish and maintain a key control system for the department. Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the housekeeping department. Monitor and direct all Housekeeping and Laundry personnel. Inspect rooms daily and do not schedule an additional Supervisor or Assistant unless occupancy is over 90 rooms or with General Manager's approval (property specific). Ensure compliance to company and brand training using the steps to effective training according to Aimbridge Hospitality standards. Conduct all 90 day and annual employee performance appraisals according to Aimbridge Hospitality S.O.P’s. Review Housekeeping staff's worked hours for payroll compilation and submit to accounting on a timely basis. Be responsible for developing a manager as assigned by the Corporate Office, including sign-off on all competencies and assist in his/her placement. Conduct monthly department meetings with housekeeping staff according to Aimbridge Hospitality standards. Prepare employee Schedule according to the business forecast, payroll budget guidelines and productivity requirements. Submit the Schedule and Wage Progress Report to the General Manager weekly. Handle overall supervision of daily inspection for arriving V.I.P.’s. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information A new addition to the Wyoming landscape, Fairfield Inn & Suites Cheyenne Southwest/Downtown Area reflects the past while providing amenities of the future. The perfect place to stay during a long business trip or fun-filled weekend getaway, our hotel provides easy access to popular destinations such as Francis E. Warren Air Force Base, Terry Bison Ranch and the Wyoming State Capitol Building. Before meeting with colleagues or potential clients, business travelers can have a productive afternoon taking care of work responsibilities with the help of their room's free Wi-Fi and ergonomic workstations. Guests can wake up early and stay alert with the help of the Keurig® coffee maker in every room. We offer a delicious free breakfast buffet in our lobby each weekday morning. #J-18808-Ljbffr