RFID Quality Manager

Job Description

Job Description

Job Title: RFID Quality Manager
Reports To: RFID General Manager
Location: - Alliance Ohio

Role Summary
The RFID Quality Manager is the guardian of product integrity and process excellence across the division. You will oversee the full lifecycle of qualityfrom supplier performance and internal production to customer satisfaction. This role requires a blend of technical interpretation, systematic auditing, and proactive problem-solving to ensure our RFID solutions meet the highest industry standards.

Core Responsibilities
1. Issues Management & Investigation (SCAR/DMR)
Supplier Quality: Log supplier SCARs (Supplier Corrective Action Reports), monitor performance trends, and conduct root-cause investigations.
Internal Quality: Manage the internal DMR (Discrepant Material Report) process, identifying production anomalies and implementing corrective actions.
Customer Advocacy: Log and investigate customer complaints, drafting detailed resolution reports to ensure long-term satisfaction.
2. Documentation & Compliance
Process Control: Create and update detailed process instructions and Quality Alert Notices to maintain floor-level awareness.
Certification: Sign and approve Certificates of Conformance (CoC) for customer shipments.
Inspections: Complete First Article Inspections (FAI) to validate new product runs against customer specifications.

3. Auditing & Continuous Improvement
Internal Audits: Conduct regular audits across the division to ensure adherence to established protocols.
System Optimization: Identify gaps in quality control and lead continuous improvement initiatives to lean out processes and reduce waste.
Reporting: Collate test data into high-level quality reports for the management team, highlighting anomalies and trends.

4. Technical Oversight
Calibration: Ensure all RFID test equipment and measurement tools are calibrated and functioning within specified parameters.
Data Analysis: Interpret technical RFID performance data to ensure hardware and encoding meet strict reliability benchmarks.
Key Competencies & Qualifications
Technical Background: Proven experience as a Quality Technician or Inspector,
Analytical Mindset: Strong ability to analyze technical information and solve complex problems using critical thinking.
Software Proficiency: Expert-level command of Google Suite (Docs, Sheets, Drive, Gmail) for data tracking and reporting.
Detail Oriented: High level of visual awareness and a Quality mentality.
Organization: Advanced planning skills with the ability to manage multiple investigation streams (Supplier, Internal, and Customer) simultaneously.
Communication: Excellent verbal and written skills; must be able to translate technical failures into clear, actionable reports.

Temp to hire

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We do offer our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision/dental/medical. Some of the best companies in the area use Mancan including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the areas top companies. If you have any questions please do not hesitate to call us at View phone number on ziprecruiter.com

Apply online at or we take applications Monday-Friday 8:00 am-4pm. Please bring 2 forms of government ID and resume with you. Mancan temporary staffing employment agency is located at 120 S. Union Ave Alliance, OH. Please call us at View phone number on ziprecruiter.com with any questions.
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