Staff Wellness Manager - Community & Behavioral Services - Juneau

Job Description

Job Description

Description:

Staff Wellness Manager

Department: Community & Behavioral Services

Location: Juneau

Covered Position: Yes

Exemption Status: Exempt

Pay Grade(s): 12-14 ($79,306.50 + DOE) 

 

Purpose: . The Staff Wellness Manager supports the emotional, psychological, and physical well-being of employees across Tlingit & Haida, with dedicated support to the Community & Behavioral Services Division. This position leads trauma-informed wellness initiatives focused on preventing and addressing vicarious trauma, secondary traumatic stress, compassion fatigue, and burnout. The Manager provides structured support to employees and teams following critical or high-impact incidents and promotes strategies that strengthen resilience, engagement, and overall well-being. This role fosters a supportive and trauma-informed workplace culture that prioritizes employee wellness and enhances psychological safety throughout the organization.

 

Essential Functions. An individual in this role must be able to perform the following functions with or without reasonable accommodation:

· Develop and deliver trainings or workshops to Tribe employees as directed on topics such as: 

o Trauma Stewardship 

o Resilience and coping strategies 

o Stress management and emotional regulation 

o Boundaries and self-care 

· Provide post-incident support (psychological first aid) to individuals and teams at the Tribe, including facilitating debriefings and coordinating follow-up resources

· Develop, implement, and evaluate a trauma-informed staff wellness program tailored to the Community & Behavioral Services Division

· Develop protocols for staff wellness response following critical or high-impact workplace incidents, in coordination with appropriate leadership and resources. 

· Develop and maintain staff wellness resources, educational materials, referral pathways, and communication tools. 

· Provide consultation and guidance to supervisors and leaders on trauma-informed approaches to employee wellness, while maintaining appropriate employee confidentiality. 

· Maintain appropriate documentation and aggregate program data while protecting employee confidentiality and sensitive wellness information.

· Develop and coordinate employee recognition and connection initiatives that support belonging, morale, and workplace well-being.

· Lead initiatives focused on reducing vicarious trauma, secondary traumatic stress, burnout, compassion fatigue, and moral distress 

· Collaborate with clinical leadership to identify high-risk roles or teams and proactively provide support 

· Offer confidential consultations for stress, burnout, anxiety, or work-life balance

· Conduct risk assessments and referrals for higher-level care when needed, including assisting employees with connecting with our clinician on-call as necessary

· Coordinate access to mental health resources, including Employee Assistance Programs (EAP), counseling, and peer support networks 

· Facilitate talking circles, peer support groups or reflective practice sessions for staff 

· Conduct regular needs assessments (surveys, focus groups, utilization data) to guide programming 

· Monitor and evaluate wellness program effectiveness, including tracking burnout, engagement, and retention indicators 

· Promote a culture of psychological safety, wellness, and open communication 

· Partner with leadership on policies related to staff well-being, workload balance, and trauma-informed practices

 

Requirements:

 

Knowledge, Skills & Abilities. A comprehensive set of capabilities required to perform job tasks effectively:

· Excellent interpersonal, communication, and crisis response skills 

· Ability to maintain strict confidentiality and professional boundaries

· Strong consultation skills

· Systems-thinking skills

· Ability to work with employees at all levels

· Knowledge of occupational health psychology

· Experience facilitating groups, training, or debriefings 

· Comfort working in fast-paced or high-stress environments

· Strong understanding of: 

o Trauma-informed care principles 

o Vicarious trauma and secondary traumatic stress 

o Burnout prevention strategies 

· Ability to maintain confidentiality and handle sensitive situations with professionalism

· Commitment to confidentiality, integrity, and ethical conduct.

· Cultural competency and respect for Tlingit, Haida, and Tsimshian cultures and communities.

Minimum Qualifications (education, experience, skills):

· Bachelor’s degree in Behavioral Health, Social Work, Psychology, Public Health, or related field 

· Four (4)+ years of experience in behavioral health, staff wellness, or employee support services 

Preferred Qualifications (education, experience, skills):

· Master’s degree in Behavioral Health, Social Work, Psychology, Public Health, or related field

· Licensure or certification in a behavioral health field (e.g., LCSW, LPC, LMFT) 

· Training in Critical Incident Stress Management (CISM) or similar debriefing models 

· Certification in wellness coaching, resilience training, or trauma-informed care 

· Experience in healthcare or community mental health settings 

· Knowledge of Tlingit and Haida cultures and traditions

Physical Requirements. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodation:

· The majority of work is performed in a professional office setting and is generally sedentary, requiring routine walking, standing, bending, and carrying of items weighing less than 40 lbs

Work Environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

· Some travel may be required on small aircraft or ferry. 

· Certain positions at Tlingit and Haida may have exposure to certain hazardous materials or conditions. The supervisor will review these if applicable.