Customer Service Representative

Job Description

Job Description

JN Electrical Temperature Control in Bowersville, GA is looking to hire a full-time Customer Service Representative to ensure all customers are completely satisfied through excellent communication. Are you meticulous and thorough? Do you want to join a great team of people who are always supportive? Would you like to work with an established company that provides personal and professional growth opportunities? If so, please read on!This scheduling position earns a competitive wage of $12-$22 per hour, dependent upon personal mindset and skillset. Additionally, we offer our Customer Service Representatives the opportunity to receive a performance bonus. We provide great benefits, including paid time off (PTO), birthdays off, a flexible schedule, personal growth opportunities, and a caring team. If this sounds like the right scheduling opportunity for you, apply today!ABOUT JN ELECTRICAL TEMPERATURE CONTROLSince 1997, we've specialized in creating and designing home comfort solutions that guarantee greater efficiency and customer satisfaction. Our customers can feel the difference with our comfort services that include heating, air conditioning, indoor air quality, and electrical systems. With our team of professionals, we provide services that allow families to stay healthy and comfortable all year long. Our entire company works hard to make our customers' experience with us hassle-free and enjoyable. From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering nothing but the best. Our commitment has been appreciated numerous times with the National Comfort Team award for Contractor of the Year, Johnstone Silver Award for Coleman HVAC Systems, National Comfort Institute: David Debien award for Technical Excellence, and more!We are an established home services contracting company that truly cares about our employees. Our team enjoys working with a company that encourages infinite growth while providing the opportunity to make a real difference in the lives of others. We are an incredibly supportive team that strives to help each other succeed. Our goal is to build a company where employees are passionate and enthusiastic about life and work, which is why we offer great benefits, excellent perks, a positive culture, plenty of growth opportunities, and a work-life balance.A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVEAs a Customer Service Representative, you schedule service calls and create work orders for the technicians in our computer system. Second, you maintain the dispatch board and filing system while you dispatch the technicians. When information is received after installation, you schedule any necessary return trips, file the work orders, and update the service database. Finally, you provide the accounting department with maintenance contract billing information. You enjoy exceeding our customers' expectations for quality and value!SERVICE AREASEmployees are expected to work and commute to the following areas, alongside Bowersville:Athens, GA 30601Anderson, SC 29621QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVEComputer literacyPhone skillsStrong interpersonal skills are preferred. Can you effectively prioritize multiple tasks and stay organized? Do you have great communication skills? Are you professional and polite? If yes, you might just be perfect for this scheduling position!ARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this scheduling job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!