Guest Service Agent
Rittenhouse Hotel
Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
The Rittenhouse Hotel- ...How You Will Create the Extraordinary Checking guests in and out of the hotel. Standing and maneuvering in confined area. Greeting... ...concerns and questions. Giving friendly, excellent service. Processing cash transactions accurately. What You Will Need...SuggestedFull time
- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedImmediate startShift work
- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales...SuggestedImmediate startShift work
HHM Hotels
Omaha, NE1 day ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
HHM Hotels
Omaha, NE3 days ago $40 per hour
...yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Guest Service Agent, you're not just ensuring a seamless check-in and check-out process you're spreading the light and warmth of hospitality by...SuggestedLocal areaWorldwideNight shift- ...Extended Stay - 3101 Fulling Mill Rd - Responsibilities: Assist guests with check-in/out and reservations; Answer phones and handle... ...Maintain front desk area and cashier/payment processing; Promote ESA services and upsell reservations; Ensure safety and security procedures...
Extended Stay
Omaha, NE3 days ago - ...Join Our Growing Family From Happy Birthday to Just Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody...Local area
Nothing Bundt Cakes
Council Bluffs, IA3 days ago $15 - $17 per hour
...Join Our Growing Family At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...Hourly payCasual workFlexible hoursNothing Bundt Cakes
Omaha, NE3 days ago- ...Guest Service Representative The Guest Service Representative is a team member of the MainStay Suites Omaha location. This is a well-established Choice Hotels extended stay brand. In addition to being part of an established brand, Gulf Coast Hotel Management, Inc...Full time
$18 - $20 per hour
...Hotel Guest Service Representative, Moxy Omaha Downtown Join a 2025 USA Today Top Workplace Winner! Starting at $18.00-$20.00/hour; experienced candidates may qualify for a higher wage. Flexible availability required Monday to Friday; weekends a must, and holidays...Hourly payDaily paidWork at officeWorldwideMonday to FridayFlexible hoursWeekend workDay shiftAfternoon shiftNCG Hospitality
Omaha, NE3 days ago- ...Job Title Provides customer service to guests of hotel by performing the following duties. Essential Duties And Responsibilities Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient...Local areaShift work
Kinseth Hospitality Company
Council Bluffs, IA1 day ago - ...time off ~401(k) ~401(k) matching ~ Dental insurance ~ Employee discounts At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an...Casual workFlexible hours
Nothing Bundt Cakes #248
Council Bluffs, IA19 days ago - ...Job Description Job Description At Nothing Bundt Cakes , we refer to our guest services representatives as Joy Creators ! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party...Casual workFlexible hours
Nothing Bundt Cakes #248
Omaha, NE21 days ago - ...Will Count on You to Must be flexible and a team player! Greet and engage with guests in a positive, caring, and professional manner Provide superior and conscientious service to guests from arrival to check-out Achieve exceptional ratings on guest service scores...WorldwideFlexible hoursAfternoon shift
- ...Job Description Job Description Location: My Place Hotel-Council BluffsAbout the Role:Join the dynamic guest service team at My Place Hotel as a Night Auditor! In this key role, you'll be the go-to person for all guest needs during the night shift, handling everything...Part timeLocal areaShift workNight shift
My Place Hotels
Council Bluffs, IA3 days ago - ...Vision insurance ~401(k) ~401(k) matching ~ Dental insurance ~ Employee discounts At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll...Full timeCasual workFlexible hoursShift workDay shiftAfternoon shift
Nothing Bundt Cakes #248
Omaha, NE23 days ago - Job TitleLocation 5710 South 108th Street, Omaha, NE, 68137, United StatesEmployee Type PRN/Temp EmployeeCommunity Address 5710 S 108th St, Omaha, NE 68137Community Name Fountain View by Heritage CommunitiesTemporary workRelief
Heritage Communities
Omaha, NE4 days ago - ...Job TitleWhat you will be doing:Create incredible memories for guests!Building local contacts and be in the know on local area, including... ...knowledgeable of all Instagrammable spots. Stay up to date on services and attractions. Able to Influence and guide guests to...Local areaImmediate startNight shift
Remington Hospitality
Omaha, NE2 days ago - ...cruises, tours, hotel stays, and transportation, ensuring accuracy and timely communication. The ideal candidate has strong customer service and communication skills, can work independently in a remote environment, and is comfortable using email and online tools. #J-188...Remote workHome office
Hallford Travels
Omaha, NE5 days ago - ...A reputable entertainment company in Council Bluffs is looking for a dedicated individual to join their team in a guest service role. This position involves maintaining confidentiality, entering membership information, and assisting in marketing promotions. Ideal candidates...
ViziRecruiter
Council Bluffs, IA4 days ago - ...seamless, stress‑free experience. You will handle travel arrangements, respond to inquiries, manage updates, and resolve challenges with empathy and accuracy using our booking tools, while delivering high‑quality service to travelers across the country. #J-18808-LjbffrRemote work
Enchanted Horizons Travel
Omaha, NE4 days ago - ConciergeConcierge Will Rogers had it figured out when he said, "You never get a second chance to make a first impression". Our concierges are personable and friendly individuals who play a large role in creating a meaningful first impression of the community
Sagora Senior Living
Omaha, NE5 days ago - Description Make Lives Better, Build Your Future: Join Fountain View by Heritage Communities as a Concierge! At Heritage Communities, you're more than your title - you're a vital part of a team that truly values every contribution. Whether you're just getting started...Work at office
Heritage Communities
Omaha, NE1 day ago $15 per hour
...believe that caregiving is just for some of us and not all. Yet, at our core, we are all made to love, connect, to extend ourselves in service to others. The question is… do we have the will to love, do what it takes, and risk ourselves in caring, even when the burden is...Full timeTemporary workPart timeBickford of Suffolk
Omaha, NE5 days ago$15 - $17 per hour
...our Core Values: Respect, Honesty, Kindness & Compassion, and Service Excellence. Together, we work toward four essential goals that... ...impactful work, you'll build genuine connections with residents, guests and fellow team members.What We're Looking ForMust be at least...Part timeSeasonal workMonday to FridayResort Lifestyle Communities
Omaha, NE5 days ago- ...HousekeeperThe Housekeeper delivers services with a hospitality focus in accordance with all laws, regulations and Century Park standards. Reports to the Housekeeping and Laundry Supervisor.QualificationsMust have high school diploma or equivalentPrior healthcare experience...
Pointe Frontier Retirement Community
Omaha, NE5 days ago - ...and we're committed to supporting our Associates.Room Attendants are responsible for maintaining the cleanliness and appearance of guest rooms and public areas according to brand standards. The ideal candidate will be detail-oriented, have a strong work ethic, keen eye...Full time
Gulf Coast Hotel Management, Inc.
Omaha, NE3 days ago - ...HousekeeperThe Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.Major / Key Job...Minimum wageLocal area
Extended Stay America
Omaha, NE5 days ago - ...HousepersonJoin our team at the DoubleTree Downtown, where thoughtful service and attention to detail define the guest experience. We are seeking a full-time houseperson to work from 3 PM - 11 PM, who is dependable, team-oriented, and committed to maintaining the high...Full timeImmediate startAll shiftsShift workWeekend work
Westmont Group
Omaha, NE5 days ago - ...welcoming environment? Join our dedicated housekeeping team as a Housekeeping Houseperson and be part of providing exceptional service to our guests. As a Housekeeping Houseperson, you will support our housekeeping department by assisting with various tasks such as...Full timeFlexible hours
Davidson Hospitality Group
Omaha, NE5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- hotel guest service agent Omaha, NE
- hotel concierge Omaha, NE
- guest services associate Omaha, NE
- guest service ambassador Omaha, NE
- guest service support expert Omaha, NE
- guest service Omaha, NE
- guest services representative
- hotel guest service agent
- seasonal guest services representative
- overnight guest service representative