Operations Manager - FFS

Great company. Great people. Great opportunities. If you would like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of “white glove” service to facility maintenance and restoration customers. By working closely with the District Manager, you will ensure safety, equipment training, world-class customer service and standard process compliance to ensure effective and efficient operations. Partnering with the district sales team, you will be responsible for overseeing FFS sales efforts. All FFS location staff will report to you. What you’ll do: Support District Manager in implementing actions to achieve financial objectives Assist the District Manager in ensuring compliance with all company policies Oversee sales efforts and business initiatives Responsible for performance management of direct staff including FFS Outside Sales Representative, Mechanics and other staff as applicable Motivate, coach and train personnel Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication Other duties assigned as needed Requirements: High School diploma; Bachelor’s degree preferred 3+ years of sales and operational experience Basic knowledge of the construction rental equipment industry or related Strong motivational and leadership skills Superior customer service, teamwork and verbal/written communication skills Proficient in Microsoft Office (particularly Excel) Valid driver’s license with an acceptable record This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures. Why join us? We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer: Paid Parental Leave United Compassion Fund Employee Discount Program Career Development & Promotional Opportunities Additional Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick Leave An inclusive and welcoming culture Explore our comprehensive U.S. benefit offerings For Canadian benefits, click here United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance. At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career. United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability. #J-18808-Ljbffr University of Richmond