Customer Service Call Center Representative

Conduent seeks a Call Center Agent to deliver high-quality customer support for government and commercial clients in a fast-paced, metrics-driven environment. You will handle inbound and outbound calls, resolve account and service issues, and accurately document interactions using digital platforms and CRM tools. You’ll follow scripts, policies, and compliance standards while striving to meet performance goals. In Conduent’s collaborative, data-driven culture, you’ll gain experience with large-scale digital transformation, automation, and process improvement, with opportunities for skill development and career growth.