Program Manager, Agency Marketing

Job Description

Program Manager, Agency Marketing

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Hybrid – NYC (2+days/week, Tues & Wed required)

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Full Time

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8-months, extension TBD

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Pay Range: $68.00 - $85.00 Hourly

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High-visibility program management position focused on managing an existing agency certification program while helping build and launch a new agency partner program. The person will work heavily across Marketing, Sales, Go-to-Market Operations, Product, Legal, Brand, and external agencies.

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Responsibilities:

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• Manage end-to-end program operations, including intake workflows, scoring/validation processes, approval documentation, and communications with internal stakeholders.

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• Define and manage program milestones, governance structure, and project timelines, ensuring all stakeholders remain aligned on deliverables and dependencies.

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• Serve as the central point of contact between cross-functional teams (Legal, Data, GTM Ops, Sales, PMM) to drive accountability and surface blockers early.

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• Partner with relevant teams to operationalize certification logic, ensure data integrity, and create scalable systems for tracking agency performance and compliance.

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• Develop reporting cadences and dashboards that provide visibility into progress, agency adoption, and impact metrics for leadership reviews.

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• Create and manage program documentation, including SOPs, process maps, and readiness checklists to support future scalability.

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• Coordinate internal enablement, supporting sales, marketing, and operations teams with guidance, FAQs, and resources as the program evolves.

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• Monitor program performance and synthesize insights to recommend optimizations for future phases of Agency Recognition.

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Basic Qualifications:

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• 6+ years of experience in program design and project management, ideally within marketing, education, or agency ecosystems.

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• 4+ years of experience supporting revenue growth initiatives in a digital marketing environment.

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• 2+ years of proven collaboration with cross-functional operations, legal, and product marketing teams

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• 2+ years of experience building dashboards and reporting on program metrics.

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