Systems Specialist II

Title : Systems Specialist II
Operating Company : Building Controls & Services Inc.  
Location : Wichita, KS 
FLSA Status : Non-Exempt  
Salary Range : $22.13-$30.97/hour

About :   

Building Controls & Services Inc. – A member of the  AIR Control Concepts family.   

Building Controls and Services, Inc. (BCS) is an HVAC and building automation company founded in 1985, serving Kansas and Western Missouri. The company provides heating and air conditioning, building automation, energy management, and indoor air quality solutions, with a focus on system efficiency and long-term cost control.   

Check out our website :  Home - Building Controls and Services, Inc.

Job Description :  
The Systems Specialist II is responsible for installation of systems and service installed jobs, including job start-up, checkout, and troubleshooting. This position handles emergency calls as directed and performs troubleshooting to resolve problems, referring more complex problems to supervisor. This position has the responsibility for larger and/or multiple jobs, additional service work, greater technical skills, and additional customer interaction than the Systems Specialist position.

Essential Duties and Responsibilities :   
50% Programs and installs systems and service installed jobs

• Performs start-up and check out of systems and service installed jobs, as assigned.
• Loads panels with database and initial check out.
• Trouble shoots programs written by engineers.
• Runs conduits for installation of controls.
• Performs wiring checkout and assists in automation systems start-ups.
• Coordinates electrical installation with electrical contractor on the jobsite as directed.
• Completes final critical adjustments and calibration on automation systems following installation and preliminary set up.
• Makes recommendations to superior regarding changes, improvements or installation of automation system on basis of own findings in the course of assignment.
• Completes and submits written reports covering all aspects of each assignment, including customer, nature of trouble, equipment involved, time and material used, travel, and any other expenses. · Follows all proper clothing and safety requirements.

25% Provides customer service by responding to services calls to build and maintain customer relationships

• Handles emergency service calls as directed.
• Responds to customer service calls, checks indicated points of trouble and analyzes full requirements of system involved and checks and tests system components.
• Diagnoses trouble or defects in sensors, field panels, or control consoles and determines corrective action.
• Disconnects and dismantles instruments as necessary and corrects trouble or defect by adjusting, repairing or replacing parts or units.
• If improper operation is due to another component of the automation system rather than the company’s product, discusses problem with customer and advises of best course of action to accomplish correction of trouble, and/or contacts service department of manufacturer of faulty component involved to arrange for service.
• Presents a professional image of Building Controls and Services when speaking to customers (all levels).

15% Manages projects to ensure quality outcomes, on time delivery, within budget expectations

• Understands job cost estimate and completes jobs under cost and hours given.
• Participates in job site final walk thru to ensure quality installation.

10% Provides technical assistance and training as needed

• Delivers technical support to end users and field labor when applicable.
• Conducts onsite customer training when needed.

Experience and Requirements :  
Education : 

• High School education or equivalent.

Skills and Experience :  

• Minimum two years of experience.
• Strong knowledge of automation systems, HVAC and electrical concepts and operations.
• Proficient in job start-up, checkout, programming, graphics and troubleshooting.
• Proficient in running conduit for installation of controls.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Strong math skills
• Excellent oral and written communication skills.
• Strong problem solving ability.
• Ability to carry out instructions provided in written, oral or diagram form.
• Ability to evaluate urgency of situation and prioritize tasks.
• Organized with an attention to detail.

Certificates, Licenses, Registrations :  

• Valid driver license
• Technical school certificates  

Other Requirements :  

• May require overtime, evening or weekend work
• Requires travel to and from job sites, some may be out of town
• Requires occasional overnight stays

Training and development : 

• Continuing education annually, as required

Physical Requirements :

• Requires standing, walking, bending, climbing, balancing, twisting, and reaching with hands and arms on a regular basis. Frequently requires the ability to squat, stoop, kneel, crouch, or crawl.
• Requires the ability to carry, lift, move or push up to 100 pounds on a regular basis, and over 100 pounds occasionally. Must be able to talk and listen to others. Uses hands or fingers to handle of feel on a regular basis. Frequent use of manual dexterity and visualization of a computer screen through the day. Requires ability to see up close and distant, distinguish colors, peripheral vision, depth perception and the ability to adjust focus.

Work Environment :

• This position regularly works primarily at job sites in all types of indoor and outdoor conditions including near moving mechanical parts, in high, precarious places, extreme heat, cold and humidity. Occasional exposure to toxic or caustic fumes or chemicals and vibration. Risk of electrical shock is also part of the work environment. Regular noise levels range from moderate to very loud.
• Most of the job duties require the employee to be working on HVAC equipment in close quarters. Most testing is done with the equipment operating, creating noise and air movement. Many of our customer facilities have unfavorable environmental conditions. Some job duties require the employee to work with computers and electronic media on a regular basis.

To perform this job successfully, an individual must be able to complete all areas outlined for this position in a satisfactory manner. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements.

Benefits :  
We offer a competitive and comprehensive benefits package, including:   

• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan with company match
• Life Insurance & Health Savings Account (HSA)
• Health Reimbursement Arrangement (HRA)
• Short-Term and Long-Term Disability Insurance
• Critical Illness & Accident Insurance
• Employee Assistance Program (EAP) and Flexible Spending Accounts (FSA)
• Paid Time Off (PTO) and Paid Holidays

The Company provides equal employment opportunity in accordance with applicable laws and prohibits discrimination and harassment. Employment decisions are based on business needs and qualifications.   
The Company complies with disability laws and provides reasonable accommodations to qualified individuals.