Dispatcher

Dispatcher

A privately held company with a strong local presence is seeking an organized and service-oriented dispatcher to join its team in the Albany, NY area.

This is a full-time, in-person opportunity to support dispatch and scheduling operations in a fast-paced environment. The role requires strong communication skills, attention to detail, and the ability to manage multiple tasks and deadlines.

Key Responsibilities:

• Manage incoming calls, emails, and texts from customers
• Schedule field personnel based on service requests and availability
• Enter and update job details in internal systems
• Monitor shared inboxes and respond promptly to time-sensitive inquiries
• Coordinate closely with internal team members and field staff
• Ensure accurate documentation for service tracking and billing purposes

Preferred Qualifications:

• 1+ year of experience in dispatch, scheduling, or administrative support
• Strong multitasking skills and comfort working in a fast-paced setting
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Outlook, Word, and Excel
• Dependable, punctual, and detail-oriented
• Willing to work occasional overtime and rotating on-call hours

Compensation & Benefits:

• $47,000-$52,000 per year
• Comprehensive benefits including health, dental, vision, and 401(k) with company match
• Paid time off

Schedule: Monday-Friday 6:00am to 3:00pm

Work Location: On-site in the Albany, NY area