Commercial Lines Customer Service Representative

Commercial Lines Customer Service RepresentativeHUB International Limited ("HUB") is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:Competitive salaries and benefits offeringsMedical/dental/vision insurance and voluntary insurance optionsHealth Savings Account funding401k matching programCompany paid Life and Short-Term Disability PlansSupplemental Life and Long-Term Disability OptionsComprehensive Wellness ProgramGenerous PTO Package - Vacation, Holiday, Sick, and Personal Time OffGreat work/life balance because that's important for all of us!Focus on creating a meaningful environment through employee engagement eventsThe ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!Growth potential - HUB is constantly growing and so can your career!A rewarding career that helps local businesses in the communityStrong community support and involvement through HUB GivesThe Commercial Lines Customer Service Representative is responsible for the day-to-day servicing of specific accounts at the direction of the Account Executive and/or Producer. This position requires direct interaction with clients, Account Executives, Producers, insurance companies, finance companies and various departments within the HUB organization.Essential duties and responsibilities:Issue auto ID cards, binders, certificates & Evidence of PropertyOrder loss runs and input informationOrder MVRs and E ModsProcess change requests and cancelations – suspense and follow up, check and scan when receivedAudits – including checking rates, ordering worksheets and invoicingSupport Account Manager and Account Executives - provide updates once policy is bound (update future application and pull over to current)Process new business and renewalsSet up/update billing informationScan and input all correspondence into paperless fileEmail signed forms to carrierInvoicesPrepare policies to be deliveredReconcile fleet schedulesPrepare tabs for proposalsAgent of record lettersFinance agreement quotesRenewal of all policiesAdditional administrative duties – general scanning, mail, phone supportAssist as needed with various projectsHandle claims intake for the unitRequirements:High school diploma or equivalent1-2+ years of Commercial Lines experienced preferredActive Property and Casualty License is preferred or must be willing to complete licensing requirements within 60 days of hire if not already obtainedStrong computer skills and proficient with various software programsMust have excellent written and verbal communicationOrganized and highly detail-orientedHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. HUB International