Bartender

Bartender Position at Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location: La Quinta New Orleans Downtown, 301 West Camp Street, New Orleans, LA 70130

Overview

The bartender will be responsible for preparing and serving alcoholic and nonalcoholic beverages, processing guest payments, maintaining a clean and organized bar area, monitoring inventory, and providing friendly and professional guest service. The bartender must follow all company policies and local alcohol-service regulations.

Responsibilities

• Greet guests and provide friendly, professional, and attentive service.
• Prepare and serve alcoholic and nonalcoholic beverages according to recipes and company standards.
• Prepare and serve the property's available food items in accordance with established recipes, portion standards, and food-safety requirements.
• Enter all beverage and food orders accurately into the POS system.
• Process credit and debit card payments, as the property is cashless.
• Verify guest identification and comply with all alcohol-service laws, company policies, and responsible beverage-service requirements.
• Monitor guest alcohol consumption and refuse service when necessary.
• Maintain a clean, organized, and sanitary bar and food-preparation area.
• Follow proper food-handling, sanitation, and temperature-control procedures.
• Restock liquor, beer, wine, mixers, garnishes, food items, glassware, and other supplies.
• Monitor inventory levels and notify management when products or supplies are running low.
• Complete opening and closing duties, including setting up, cleaning, restocking, and securing the bar area.
• Clean glassware, utensils, equipment, counters, and food-preparation surfaces.
• Respond to guest questions and concerns in a professional and timely manner.
• Work closely with other hotel departments and assist during busy periods, special events, and high-occupancy dates.
• Follow all hotel safety, sanitation, security, and cashless payment procedures.

Qualifications

• Previous bartending, restaurant, or food and beverage experience is preferred.
• Must be at least 21 years of age.
• Knowledge of basic drink preparation, beverage service, and responsible alcohol-service practices.
• Ability to prepare and serve the property's limited food menu according to established recipes and food-safety standards.
• Current food handler certification or the ability to obtain certification within the required timeframe.
• Responsible alcohol-service certification, such as Louisiana Responsible Vendor certification, or the ability to obtain it.
• Ability to accurately operate a POS system and process credit and debit card transactions in a cashless environment.
• Strong guest-service and communication skills.
• Ability to remain professional and organized in a fast-paced environment.
• Ability to stand for extended periods and lift, carry, or move supplies weighing up to 30 pounds.
• Must be dependable, punctual, and able to work independently with minimal supervision.
• Must be available to work evenings, weekends, holidays, and special events as business needs require.
• Ability to follow hotel policies, sanitation requirements, safety procedures, and local alcohol-service regulations.
• High school diploma or equivalent is preferred.