Senior Help Desk Lead - Windows, Mac & VDI Expert
The Options Clearing Corporation
The Options Clearing Corporation is seeking a senior help desk associate to support OCC’s Dallas-area employee base. You will resolve complex hardware, software, and network issues, mentor junior staff, and contribute to training and documentation. Responsibilities include advanced desktop support, ticketing in ServiceNow, knowledge management, root-cause analysis, and cross-team collaboration. Occasional travel to remote locations may be required, with a hybrid work setup. #J-18808-Ljbffr
Vacancy posted 3 days ago
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