Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency:
April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do.

We believe in creating an environment where team members feel valued, supported, and inspired to grow—both personally and professionally. Here’s what we offer:

• PTO and benefits available after just 90 days
• Employer-matched 401(k)
• Health insurance with 50% employer contribution
• 12 BetterHelp sessions per year for mental wellness
• Quarterly team-building events and an annual holiday party
• Snacks on-site to keep you fueled
• Continuous professional development opportunities

If you're someone who thrives in a collaborative environment, values honest and compassionate service, and wants to make a meaningful impact—this is a place where you can truly grow.

Position Overview:
Are you a people person with a knack for building rapport? Do you thrive in environments where you can engage with customers? If so, joining a State Farm independent contractor agent might just be the perfect fit for you! Our agents specialize in offering State Farm insurance and financial services, providing a unique opportunity to connect with clients and make a real difference in their lives.

Responsibilities:

• Forge strong connections with customers and maintain ongoing communication to address their needs effectively.
• Utilize a customer-centric approach to guide clients through insurance options and ensure they are well-informed.
• Drive business growth by generating leads, arranging appointments, understanding customer requirements, and promoting suitable products and services.

Requirements:

• All career backgrounds are welcome to apply - service industry, sales, insurance experience, etc
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• Driven and motivated to exceed goals
• Ability to build rapport with clients and establish positive relationships
• Ability to work independently and meet sales targets
• Detail oriented
• Proactive in problem solving
• Ability to work in a team environment
• Bilingual Spanish preferred.
• Insurance licensing will be required.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.