Regional Operations Manager, Data Center Services

Regional Operations Manager, Data Center ServicesA logistics provider is hiring a Regional Operations Manager, Data Center Services to support its growing data center services operation across the eastern United States. This role leads the people and processes that move high-value technology equipment from transportation through onsite delivery, staging, and installation. You will coordinate field teams, transportation partners, and customers to ensure projects run safely, equipment is handled securely, and service commitments are met.The ideal candidate combines practical knowledge of data center equipment handling and installation with strong operational leadership. You should be comfortable directing experienced teams, assessing issues in the field, and keeping customers and service partners informed as projects move forward.What's the job?Lead regional delivery and white-glove service operations for server racks, servers, networking equipment, and related data center hardwareCoordinate transportation, site readiness, staffing, schedules, and equipment needs across multiple projects and customer locationsGuide supervisors and field teams through delivery, controlled handling, staging, rack installation, and post-project cleanupRecruit, train, and develop service personnel, setting clear expectations for safety, accountability, and professional conduct onsitePartner with carriers and vendors to address transportation issues, protect equipment, and maintain reliable serviceConduct or oversee site assessments to identify access requirements, handling needs, and operational risks before work beginsEstablish and improve operating procedures, including chain-of-custody documentation, security practices, and customer-specific service requirementsServe as a key customer contact throughout project execution, providing updates, resolving escalations, and coordinating solutions when plans changeTrack service performance, investigate recurring issues, and implement improvements that strengthen execution and the customer experienceMaintain adherence to applicable safety standards, site protocols, and contractual requirementsWhat's needed?Bachelor's degree6+ years of experience in service delivery, logistics, or data center operationsExperience overseeing high-value technology shipments and white-glove delivery or installation servicesStrong working understanding of server racks, cabling, networking hardware, and the handling requirements of data center environmentsExperience leading operational or field service teams and coordinating multiple projects, priorities, and stakeholdersClear, proactive communication and the ability to build productive relationships with customers, vendors, and field personnelSound judgment when evaluating operational risks, troubleshooting service issues, and responding to customer concernsFamiliarity with ISO, OSHA, and TAPA standards relevant to service quality, workplace safety, and transportation securityAbility to travel up to 50% to support regional operations and customer projectsExperience leading geographically dispersed teams or regional service operations preferredDirect responsibility for data center delivery and installation projects preferredExperience building teams, developing operating procedures, or expanding service capabilities preferredExperience with site surveys, risk assessments, project management tools, and operational reporting systems preferredKey DetailsCompensation: $105,720–$158,850 annual salary, based on location, experience, and qualificationsLocation: Eastern United StatesTravel: Up to 50%, including customer sitesBenefits: Medical Insurance, Dental Insurance, Vision Insurance, PTOEmployment Type: Direct HireThis position offers the opportunity to help shape a growing regional service operation. You will develop teams, improve how projects are delivered, and work directly with customers on complex technology logistics needs. It's a strong fit for someone who enjoys building an operation while staying closely connected to field execution.