Service Technician- HVAC

Job Description

Job Description

Who We Are

At PowerHouse, we’ve been serving Southwest Florida for years with one simple philosophy: hire the best and treat them (and our customers) like family. You may have seen our trucks or our ads, but what you don’t see is the genuine appreciation we have for each team member. When you join us, you’ll discover how great it feels to take pride in your work, continually develop your skills, and hear customers rave that they only want you in their home. We’re not looking for someone who just wants a job—we want people ready for a fulfilling career, eager to grow alongside us, and excited to take control of their earning potential.

Why We Need You

We’re expanding because demand for our top-notch products and services keeps growing. We need technicians who are proud of their craft, dedicated to customer satisfaction, and see every call as an opportunity to solve problems and build lasting relationships. We rank our technicians by their conversion rate and average ticket—and we reward top performers handsomely.

The Big Task

You’ll diagnose and repair hvac systems, guiding customers to informed, confident buying decisions that solve their problems and improve their lives.

Key Responsibilities

• Communicate: Stay in contact with dispatch, management, and installation teams.
• Diagnose & Present: Identify hvac issues and offer clear, effective solutions.
• Stay Organized: Keep your service truck tidy and well-stocked.
• Complete Paperwork: Accurately and promptly handle all documentation.
• Look Professional: Maintain a clean appearance and a safe driving record.
• Keep Growing: Participate in ongoing training to sharpen your skills and further your career.
• Balance Work & Family: Thrive in a role where you can spend more time with loved ones.
• Advance Your Career: Enjoy real growth opportunities in a team dedicated to your success.

What You’ll Bring

• A passion for solving hvac issues and wowing customers.
• A mindset that sees each day as a chance to learn, grow, and excel.
• A professional, reliable approach to every task.
• The drive to meet and exceed performance goals (conversion rate + average ticket).
• AN EXCEPTIONAL CUSTOMER EXPERIENCE- THE WOW FACTOR

What We Offer

• Top Pay: PowerHouse technicians don’t just work hard—they prosper. Our top performers are among the best-paid in Southwest Florida, unlimited income.
• Paid Continued Education: Nexstar service system training, trade specific training, and cross training.
• Take-Home Truck: A new, safe, super-cool company vehicle you can bring home every night.
• Tech & Tools: We provide the latest iPhone, iPad, integrated software, and state-of-the-art equipment.
• Health Benefits: Comprehensive medical coverage for your peace of mind.
• Retirement Savings: A 401(k) with company match to build your future.
• A fun & Supportive atmosphere: We are a growing team that supports each other while having fun doing what we do!
• A True Team: Enjoy company outings, build lifelong friendships, and be part of a family that cares.

Our Core Values

1. Committed to Quality

2. Heart of Service

3. Consistent and Reliable

4. Say it directly and with respect

5. Focused on Growth