Technical Writing Specialist

Specialist Technical Writing

Location: New Albany, OH

Onsite Flexibility: Hybrid - fully onsite with occasional flexibility to work from home (1-2 days per week after 6 months)

Contract Details

• Position Type: Contract
• Contract Duration: 24 months
• Pay Rate: $33.00-$37.00 / Hour (USD)
• Shift / Schedule: 8:00 AM - 5:00 PM (Days)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

In this role, you will support the manufacturing team and provide technical expertise to regularly draft and revise documents such as Standard Operating Procedures (SOPs), protocols, technical reports, and training material in a GMP-regulated environment that supports the manufacturing process.

Key Responsibilities

• Develop, review, and update technical content including but not limited to standard operating procedures, work instructions, risk assessments, protocols & reports for the manufacturing team.
• Provide technical and clerical support to the manufacturing team in the preparation of documentation, collation of data, and tracking of technical documents.
• Liaise with the manufacturing team and other cross-functional departments regarding documentation changes in an effective and timely manner.
• Collaborate with multiple departments to support new/revise training documentation for manufacturing staff.
• Support process owners and participate in continuous process improvement and/or troubleshooting projects.
• Support manufacturing team in reducing document turnaround times.
• Ensure documentation-related actions are completed on time, and the current schedule is maintained, accurate, and up to date.
• Develop protocols for Manufacturing to support change controls, deviations & troubleshooting investigations with provision from relevant SMEs.
• Generate, own, and provide subject matter expertise to Quality System records, such as minor deviations, CAPA and change control records.
• Track pending activities required to support change control implementations.
• Liaise with Quality Assurance to ensure that GMP standards are maintained in line with current operating systems.
• Share knowledge with members of the manufacturing team.

Required Skills

• GMP background
• Prior deviation/investigation ownership
• Excellent written and oral communication

Preferred Skills

• Experience working in GMP pharma and/or biotechnology industry.
• Experience in a Good Manufacturing Practices (GMP) environment and demonstrated background in technical writing.
• Experience with device assembly and packaging of final product.
• Ability to translate highly technical information into easily understandable information for manufacturing operators.
• Dynamic skills and usage of photographs, drawings, diagrams, animation, and charts that increase users' understanding.
• Experience supporting deviations, investigations, CAPAs and change controls.
• A fact-based problem solver with strong troubleshooting and problem-solving skills.
• Proactive with the ability to prioritize work to meet benchmarks.
• Good documentation and communication.
• Previous Veeva experience.
• Prior deviation and CAPA experience.

Education Requirements

• Master's Degree in Science and/or Engineering; OR
• Bachelor's Degree in Science and/or Engineering and 2 years in Manufacturing, Packaging or Quality experience in pharmaceutical, medical device or biotechnology companies; OR
• Associate's Degree in Science and/or Engineering and 5 years in Manufacturing, Packaging or Quality experience in pharmaceutical, medical device or biotechnology companies; OR
• High School Diploma/GED and 8 years in Manufacturing, Packaging or Quality experience in pharmaceutical, medical device or biotechnology companies.
• Educational background in Science and/or Engineering (preferred).

Required Experience

• Experience in Manufacturing, Packaging, or Quality within pharmaceutical, medical device, or biotechnology companies (years vary by education level - see Education Requirements).

Nice-to-Have Experience

• B.S. with 2 years of experience is the ideal candidate profile.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview Process: Initial screen with hiring manager followed by panel interviews.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-10806

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