Sales Associate

Job Title

Responsibilities: Service, Culture & Environment

• Be Kind.
• Be Openminded
• Lead by Example
• Work Scheduled Shifts
• Greet All Customers With Warmth & Sincerity
• Create An Environment Of Hospitality
• Handle All Customer Concerns In A Proactive, Positive Manner.
• Create A Safe, Ethical & Clean Work Environment For All Customers And Employees
• Build Positive Team Relationships Within Your Store And Across The Company.
• Demonstrate Ownership & Accountability.
• Exemplify Billy Reid Culture & The 5B's
• Be Welcoming
• Be Hospitable
• Be Curious
• Be Knowledgeable
• Be Thankful

Role Responsibilities

• Deliver Top-notch Customer Service And Hospitality To Ensure A Positive Customer Experience
• Develop Strong Product Knowledge To Better Guide The Client Through Options On The Sales Floor
• Work Closely With Team Members To Collaborate On Sales Strategies And Techniques To Increase Sales
• Collaborate With Store Director To Set, Meet & Exceed Sales Goals
• Drive Sales Through Service & Customer Relationships
• Utilize Customer Lists & Profiles To Maintain Healthy & Genuine Connections With Our Customers
• Support Omni Channel Initiatives Including But Not Limited To Web Order Fulfillment And Email Opt In
• Manage Inventory Levels On The Floor And Assist With Shipping And Receiving Of Product.
• Maintain An Elevated Level Of Cleanliness And Order Within The Sales Floor And Stockroom.
• Operate In Compliance With All Billy Reid Policies And Procedures
• Complete All Daily Tasks In A Timely Manner

Requirements

• Retail Sales Experience, Ideally With A Luxury Retail Brand
• Resiliency – Ability To Find Alternative Solutions
• Effective Collaborator With Peers
• Strong Verbal And Written Communication Skills
• Ability To Work Evenings And Weekends When Appropriate