Field Technician

Field Technician

Act as customer service technician for Miura representatives and customers for the Maintenance Department. Service, inspect and repair all boilers. Schedule all boiler start-ups and inspections. Maintain and manage parts inventory in stock room or service vans. Provide excellent customer service and build customer trust.

Essential Duties and Responsibilities:

• Perform regular maintenance on boiler room equipment.
• Perform and report the results of water analysis at customer's site.
• Troubleshoot and repair boiler room equipment.
• Utilize water management, maintenance, and inspection reports.
• Create proposals for customer site improvements.
• Manage installation projects of boiler and water treatment equipment.
• Adhere to and support all of the company's Safety Health and Environmental program.
• Maintain parts and tool inventory on service vehicle.
• Perform other tasks as required.

Position Requirements (knowledge, skills and abilities required to perform satisfactorily in the position):

• High school diploma/GED
• Technical background with mechanical and electrical experience.
• Mechanical and electrical experience. Engineering degree preferred.
• Strong computer skills: proficiency at creating reports using Microsoft Office or equivalent is a must.
• Strong communication skills; able to lead presentations and meetings by explaining key concepts concisely. Able to build and maintain customer trust.
• Business oriented mindset and professional attitude.
• Excellent work ethic is essential.
• Ability to work well with clients and co-workers.
• Ability to work both individually and as a team.
• Hands-on work oriented.
• Experience with hand tools.
• Available in flexible hours.
• Possession of a valid automobile-driving license.
• Physical Demands:
• Position requires standing and walking over 2/3 of time.
• Position requires sitting under 1/3 of time.
• Position requires reaching, climbing and balancing 1/3 to 2/3 of time.
• Position requires stooping/kneeling/crouching/crawling 1/3 to 2/3 of time.
• Position requires talking 1/3 to 2/3 of time.
• Position requires hearing over 2/3 of time.
• Position requires tasting/smelling under 1/3 of time.
• Position requires lifting up to 50 lbs. 1/3 to 2/3 of time.
• Position requires pulling and pushing under 1/3 of time.
• Position requires driving 1/3 to 2/3 of time.
• Position requires keyboarding 1/3 to 2/3 of time.
• Position requires close, distance and color vision 1/3 to 2/3 of time.
• Position requires climbing stairs under 1/3 of time.
• Position requires travel within 1 hour of main office over 1/3 to 2/3 of time
• Position requires travel more than 1 hour outside of main office under 1/3 of time.
• Position requires working outdoors under 1/3 of time.
• Position requires regular and reliable attendance.
• Position requires English and Grammar usage skills.
• Position requires reading and interpreting instructions over 2/3 of time.
• Position requires repetitive motion under 1/3 of time.