Telephone Triage RN - Expert Nurse for Care Guidance

Saratoga Hospital is seeking a Telephone Triage Registered Nurse to join the Patient Engagement Center in Saratoga Springs, NY. The RN will triage patient calls, answer clinical questions, and document encounters in the EMR using approved guidelines.

The role emphasizes strong communication, conflict resolution, and collaboration with Practice Nursing Leadership to ensure timely triage and appropriate care referrals.