Support Services Specialist

Summary

This position is located in the Under Secretary of Economic Affairs (E) Office of the Executive Director (E/EX). The E Family is tasked to create jobs at home in the U.S. boost economic opportunities overseas and create a more secure America.

Duties

• Receives and processes requests for the acquisition of goods materials supplies and subscription services needed by office staff; ensures purchases comply with federal regulations.
• Plans and conducts comprehensive annual inventories of accountable non-expendable furniture equipment & supplies. Enters acquisitions and disposals into the Integrated Logistics Management System (ILMS) to maintain accurate records and valuations.
• Liaises with vendors to obtain price quotations negotiate costs and resolve billing or delivery issues. Supports the survey of available office space and coordinates the physical relocation of personnel and equipment during office moves.
• Manages day-to-day facilities matters for the office suite including coordinating suite access requests badge/entry procedures and liaison with building management the Bureau of Administration on maintenance repair and security of the workplace.
• At the GS-12 level the incumbent performs essentially the same duties as outlined above; however the scope and complexity of assignments are of less responsibility and independence and the incumbent receives closer supervision than the GS-13.

Requirements

Conditions of employment

• U.S. Citizenship is required.
• Incumbent will be subject to random drug testing.
• Must be able to obtain and maintain a Secret security clearance.
• Statement of Employment & Financial Interest required prior to appointment.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement. If you are qualifying based on education OR if there are mandatory education requirements listed below you MUST submit a copy of your college transcript with your application.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions per 5CFR 300 Subpart F.

GS-12:

Applicants must have 1 year of specialized experience equivalent to the GS-11 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan organize and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.

Examples of qualifying specialized experience include:

• Management analyst or technician or other work that included study analysis or evaluation leading to the development or improvement of managerial or administrative policies practices and procedures.
• Administrative officer or assistant budget administration program analysis or other work that demonstrated knowledge of an organization and its functions and the ways in which support services can facilitate the work of the organization.
• Office management experience that included responsibility for directing a variety of support services such as typing mail processing purchase of supplies and equipment etc.
• Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures controls production progress reporting etc. to insure the efficient operation of an organization.
• Military experience that included responsibility for directing a variety of support functions such as communications property management mail service facilities and equipment maintenance etc.

In addition qualifying specialized experience must demonstrate the following:

• Experience purchasing office supplies equipment and subscription services in compliance with federal acquisition regulations.
• Experience conducting physical inventories of non-expendable property (furniture equipment supplies) and maintaining accountability records in an automated inventory or logistics management system.
• Experience coordinating facilities operations such as office/suite access control space planning or office relocations including liaising with building management or security.

There is no substitute of education for specialized experience for the GS-12 position.

GS-13:

Applicants must have 1 year of specialized experience equivalent to the GS-12 level in the Federal service which provided you with knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan organize and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communication.

Examples of qualifying specialized experience include:

• Management analyst or technician or other work that included study analysis or evaluation leading to the development or improvement of managerial or administrative policies practices and procedures.
• Administrative officer or assistant budget administration program analysis or other work that demonstrated knowledge of an organization and its functions and the ways in which support services can facilitate the work of the organization.
• Office management experience that included responsibility for directing a variety of support services such as typing mail processing purchase of supplies and equipment etc.
• Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures controls production progress reporting etc. to insure the efficient operation of an organization.
• Military experience that included responsibility for directing a variety of support functions such as communications property management mail service facilities and equipment maintenance etc.

In addition qualifying specialized experience must demonstrate the following:

• Experience independently purchasing office supplies equipment and subscription services in compliance with federal acquisition regulations to include obtaining price quotations and negotiating with vendors.
• Experience directing physical inventories of non-expendable property (furniture equipment supplies) across multiple offices or organizational components in an automated inventory or logistics management system.
• Experience serving as a principal coordinator for facilities operations such as office/suite access control space planning or large-scale office relocations including liaising with building management security officials or General Services Administration (GSA) representatives.

There is no substitute of education for specialized experience for the GS-13 position.

Education

Education requirements do not apply to this vacancy announcement.

Additional information

• To request a reasonable accommodation foradditionaltime on thetimed sections of theassessment pleasesubmityour request using the Request a Reasonable Accommodation button within theAssessment Application.

  Forall otherreasonable accommodationsat the U.S. Department of State please contact the Office of Accessibility and Accommodations(OAA)at .

  OAAis responsible forreviewing andadjudicatingreasonable accommodation(RA)requests for the Assessment Battery being usedfor this following applies to all RA requests:

  • RA requestscoveradditionaltime on timed sections only.

  • Applicantssubmittinga RA request MUST attach supporting medical documentation signed by a licensed treatingmedical provider. The documentation should describe the nature severity and expected duration of the conditionidentifythe relevant medical condition or diagnosis and explain the basis for the requested extension. RA requests that do notcontainsupporting medical documentation attachmentsatthetime ofinitialrequest may be subject to further review.

  • Note:the following documents do not on their own qualify for automatic approval oftheRA request:Schedule A letters VA benefits lettersorSSA letters.

  • Applicants MUSTsubmittheir application before the vacancy closes even if pending anaccommodationdecision.

  • Applicants are encouraged to carefully follow instructions related to medical documentation provided in the vacancy announcement prior to beginning the RA process.

  • Applicants will have 48 hours after their RA request isadjudicatedto complete the assessment generated after the allottedtimeframewill not be admissible and the applicant will not be considered further for the vacancy.

  • If a different type of RA is needed please contact OAA directly at .

• If eligible situational telework agreements may be permitted with supervisory approval.
• Multiple positions may be filled from this announcement. If eligible applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions.
• Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP):View OPMs CTAP & ICTAP eligibilitywebsite for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority be considered Well-Qualified applicants must: score an85 or above meet Minimum Qualifications and demonstrateproficiencyin some but notall major aspects of the position.

Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.

Required Experience:

IC