BUSINESS & COMMUNITY ENGAGEMENT SPECIALIST

Job Description

Job Description

Goodwill Southeast Georgia’s mission is powered by strong community and employer partnerships. As the Business & Community Engagement Manager , you’ll lead a dynamic team responsible for building and sustaining those partnerships across our region. From expanding job placement opportunities to hosting impactful hiring events, your work will directly shape workforce development and create lasting economic opportunities for the individuals we serve.

You’ll collaborate with employers, community organizations, and internal teams to deliver innovative, mission-aligned programming that meets the real-time needs of our communities.

Perks & Benefits:

Your journey with us ensures your work brings purpose as it directly impacts our mission services and the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

Your Typical Day:

• Supervise and mentor a team of Business & Community Engagement Specialists across assigned regions
• Build relationships with employers, industry leaders, and community organizations to develop workforce solutions
• Lead the planning and execution of hiring events, job readiness programs, and resource fairs
• Develop and manage department budget in collaboration with the Chief Mission Officer
• Ensure accurate and timely tracking of business engagement metrics, job placements, and community outreach efforts
• Use labor market intelligence and employer feedback to drive continuous program improvements
• Coordinate closely with Opportunity Center staff to align services and support holistic employment outcomes
• Facilitate job readiness training and help connect clients to credentialing or post-secondary opportunities
• Train staff on effective engagement strategies, data tracking, and compliance with grant requirements
• Represent Goodwill at business roundtables, workforce coalitions, and community events
• Assist with workforce development grant initiatives and performance outcome reporting
• Drive the team’s performance to meet or exceed monthly KPIs for individuals served, trained, and placed
• Prepare and present program data and outcomes to internal stakeholders and community partners
• Other duties as assigned

What You’ll Need:

• Bachelor’s degree preferred but not required
• Minimum of three years’ experience in workforce development, community engagement, or a similar role (Goodwill experience considered)
• At least two years of supervisory experience preferred
• Experience developing business and community relationships or working in case management
• Demonstrated ability to manage diverse teams and collaborate with multiple stakeholders
• Strong written and verbal communication skills, including public speaking and data presentation
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data management tools
• Ability to collect, analyze, and report on data to support performance outcomes and funding compliance
• Strong organizational and time-management skills
• Comfort working independently and as part of a team in a fast-paced environment
• Ability to maintain confidentiality and a professional demeanor with all audiences
• Must possess a valid driver’s license, own insurance, and reliable transportation
• Willingness to travel frequently and work evenings or weekends as needed

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything we do.

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at View phone number on ziprecruiter.com for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.