CNA Homecare Scheduler

Job Description

Job Description

Job Summary

Seeking a motivated, empathetic Scheduler to help ensure the highest quality care for seniors in their homes! The Home Care Scheduler is responsible for creating and maintaining caregiver schedules, coordinating client visits, and ensuring appropriate staffing coverage. This role serves as a key communication link between clients, caregivers, and agency management while maintaining compliance with company policies and care plans. Scheduler is an active Caregiver who can also assist with shift coverage and facilitate the transition for new cases.

• Pay between $20-$23 per hour. 

• Earn bonus for referring new Clients

• Electronic scheduling, payments, and shift-notes. Access everything you need through your smart-phone.

• Work
  Flexible schedule. Work from the client’s home.
  Build caring relationships with seniors as you help them safely improve their quality of life.

Job Responsibilities

Must be able to perform the following essential job functions with or without reasonable accommodations:

• Schedule and coordinate caregiver assignments for client visits.

• Match caregivers to clients based on skills, availability, location, and client preferences.

• Monitor daily schedules and make adjustments for call-offs, emergencies, and last-minute changes.

• On-call (including overnights) to respond to short notice schedule changes

• Communicate schedule updates to caregivers, clients, and family members.

• Maintain accurate scheduling records in scheduling software and electronic health record systems.

• Verify caregiver availability, credentials, and work-hour limits.

• Track open shifts and arrange coverage to ensure uninterrupted client care.

• Assist with onboarding schedules for new caregivers and clients.

• Respond to client and employee inquiries regarding schedules and service hours.

• Maintain a current CNA License.

• All duties and responsibilities of a Caregiver while actively working a shift.

Required Skills & Qualifications

• Experience:

  • Licensed CNA, minimum 3 years experience as a Caregiver

  • Previous homecare scheduling experience preferred

  • Experience with ERM and Microsoft Office

  • Excellent communication skills

  • Must be able to work independently

  • Must be willing and able to drive throughout the agency service area to work with Clients and Caregivers in the Client home

• Requirements:

  • Authorized to work in the United States

  • Pass a background check and drug screen

  • Current CNA License

  • Current Driver's License

  • Current TB test

  • COVID-19 and flu Immunizations