Call Center Representative

TPG is seeking an experienced on-site Call Center Representatives to join a health service organization in the Pleasant Hill area in January 2027. The early bird catches the worm...We are actively interviewing for this January position and will give priority to those who apply early. The ideal candidate will have a minimum of 2 years of phone-supported customer service experience, with strong skills in handling difficult customer situations while maintaining professionalism and composure. Responsibilities: Answer incoming calls and provide high-quality customer support Handle escalated or challenging customer interactions with patience and professionalism Update and maintain customer account information accurately Troubleshoot and resolve customer technical issues promptly Ensure all customer interactions are documented and follow company policies Qualifications: Minimum 2 years of phone-supported customer service experience Proven ability to manage difficult customers calmly and effectively Strong problem-solving and communication skills Detail-oriented with excellent typing data entry accuracy Experience in a healthcare or service-related environment preferred but not required Pay Rate: $19-20/hour, temp-to-hire. Benefits: Available on the 1st of the month after the hire date. 40 Hours available after 90 days #J-18808-Ljbffr The Plus Group