Inside Sales Coordinator

Job Description

Job Description

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off
• Company-paid training
• Employee discounts for Culligan in-home products
• Eligibility for annual recognition and training meetings/events

Job Summary
Culligan of Chico is seeking a proactive, high-energy In-House Sales Coordinator to serve as the engine of our sales department. This is not a passive administrative role; we are looking for an internal "sales hunter" motivated to create revenue-generating opportunities and provide the best household water solutions, professionally and ethically.

The ideal candidate is a master problem-solver who thrives on quick responsiveness and is dedicated to maintaining a high-velocity sales pipeline. You will be the primary point of contact for leads, the strategic scheduler for our sales team, and the guardian of our customer experience.

Responsibilities

• Active Lead Management: Manage all incoming sales traffic via the dedicated sales portal, ensuring no lead remains untouched.
• High-Volume Outreach: Execute 30+ outbound touches daily via phone, text, and email to convert inquiries into appointments.
• Strategic Scheduling: Coordinate and optimize the calendars for the Outside Sales Team to maximize efficiency and avoid scheduling conflicts.
• Revenue Generation: Proactively identify opportunities for follow-up sales, water testing, and consultations to drive closing rates.
• Metrics Tracking: Maintain accurate daily and weekly metrics on Lead-to-Meeting closing rates and lead-source performance.
• Customer Advocacy: Act as the first line of support for sales-related inquiries, providing technical product knowledge and ensuring customer satisfaction.

Qualifications

• High school diploma or GED
• Minimum of two years of Customer interaction experience required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.