Business Systems Analyst

Business Systems Analyst

Inovatec is an exciting growth company based in Vancouver, BC, established in 2006. We are North America's leading provider of cloud-based software solutions for the automotive, motorcycle, powersports, and equipment financing industries. Our solutions are used by some of the largest banks, credit unions, and finance companies in Canada and the U.S.

At Inovatec, we foster a diverse and inclusive environment that encourages collaboration where we grow together and win as a team. It's important that we live up to our four core values: make sound decisions, get better every day, act like an owner, and we before me. We thrive by challenging the status quo to push the industry forward, and we know when to have fun! With team members across North America and Europe, we're committed to investing in the development of our team, no matter where they're located.

Job Summary

As a Business Systems Analyst, you will review, analyze, and evaluate business systems and user needs. You are expected to document requirements, define scope and objectives of various initiatives. You will lead project discovery focusing on Inovatec's standard product set up and be accountable to cross link requirements with testing.

Responsibilities

• Lead the discovery phase of projects to document clients' business requirements and project scope, using the Business Requirements Document (BRD). Responsible for obtaining client signoff on BRD.
• Document a set of conditions and outcomes that must be met before project will be considered completed by preparing the Acceptance Criteria (AC). The BSA is responsible to obtain client signoff on AC.
• Responsible for owning, managing, and ensuring responsible work items flow through established process in Jira.
• Accountable for achieving velocity and quality metrics related to BRD project stage, as set by Manager, BSA & CSD.
• Define and document end-to-end user acceptance testing (UAT) strategy and ensure our deliverables successfully pass this testing prior to engaging clients in business UAT.
• Lead client onboarding by providing client training sessions, and facilitate business UAT by end users. Represent the first point of contact for addressing client questions and concerns during UAT and client onboarding phase of the project. From time-to-time on-site visits to clients will be arranged in consultations with Manager, BSA & CSD.
• Contribute to the expansion of Inovatec's business and revenue by sharing the learnings and insights with Leadership and proposing solutions that will contribute to business growth.
• Provide Project Managers with regular and timely updates on project progress, dependencies, and risks related to BSA tasks. Promptly and clearly escalate when scope or timelines are at risk due to internal or client-related impacts.
• Participate in weekly L10 meetings and other internal activities as defined from time to time.

Here's What You Bring

• 3+ years of SAAS implementation experience, preferably FinTech
• University diploma, certificate, degree or equivalent work experience
• Self-starter, achievement-oriented, motivated and proven problem solving
• Strong attention to detail with the ability to manage multiple tasks simultaneously
• Knowledge of the financial industry or accounting principles is considered an asset
• Excellent interpersonal skills, including excellent communication skills and subject matter knowledge

Our Core Values

Make sound decisions: We put ourselves in our customer's shoes, always ensuring we have the right facts and focus on solving the right problems.

Act like an owner: No matter the challenge, we overcome hurdles, seek out solutions, and follow through on commitments to consistently exceed expectations.

Get better every day: With our growth mindset and positive attitude, we apply our passion for innovation not just to our products, but also to ourselves.

We before me: Our collaborative spirit pushes us to act without ego, to communicate openly and honestly, and to win as a team.

What We Offer

• Competitive salary and bonus structure
• Flexible work environment
• Career growth
• Industry-leading benefits plan