Unit Manager

OVERVIEW:

Unit Managers are primarily responsible for overseeing day to day patient care, supervising, directing and developing nurse staff, and reporting to the Director of Nursing to ensure quality patient care within a long-term care center, skilled nursing facility or assisted living community. Unit Managers are liaisons between residents and their families. Unit Managers are tasked with ensuring their unit complies with federal and state regulatory standards and follows company policies and procedures.

RESPONSIBILITIES:

• Identifies patient service requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand service requirements.
• Maintains nursing guidelines by writing and updating policies and procedures.
• Maintains nursing operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Assures quality of care by developing and interpreting hospital and nursing division's philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations; measuring health outcomes against standards; making or recommending adjustments.
• Maintains nursing staff by recruiting, selecting, orienting, and training nurses and auxiliary staff.
• Completes patient care requirements by scheduling and assigning nursing and staff; following up on work results.
• Maintains nursing staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
• Promotes patient's independence by establishing patient care goals; teaching and counseling patient, friends, and family and reinforcing their understanding of disease, medications, and self-care skills.
• Provides information to patients and health care team by answering questions and requests.
• Resolves patient needs by utilizing multidisciplinary team strategies.
• Maintains safe and clean working environment by designing and implementing procedures, rules, and regulations; calling for assistance from other health care professionals.
• Protects patients and employees by developing and interpreting infection-control policies and protocols; enforcing medication administration, storage procedures, and controlled substance regulations.
• Maintains patient confidence and protects operations by monitoring confidential information processing.
• Maintains documentation of patient care services by auditing patient and department records.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Ensures operation of medical and administrative equipment by verifying emergency equipment availability; completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintains nursing supplies inventory by studying usage reports; identifying trends; anticipating needed supplies; approving requisitions and cost allocations.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains a cooperative relationship among health care teams by communicating information; responding to requests; building rapport; participating in team problem-solving methods.
• Assist in the Quality Assurance and Performance Improvement (QAPI) process

QUALIFICATIONS:

EDUCATION / EXPERIENCE:

• Must hold valid RN License in NY
• LTC Experience Preferred
• Basic computer skills
• Excellent communication skills
• Minimum 5+ years nursing experience in a hospital, nursing home or other healthcare setting and a minimum 1-year experience as a nurse supervisor
• CPR/BLS certified
• Strong knowledge of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to nursing care centers.
• PCC/ SigmaCare experience is a plus

SUPERVISORY RESPONSIBILITIES:

• Supervises the nursing personnel and the day-to-day nursing activities of the facility during an assigned tour of duty

WORK ENVIRONMENT:

• This job operates in a health care setting. This role requires regular walking to various locations around the care center
• Incumbent may be exposed to virus, disease and infection from patients and specimens in working environment
• Incumbent may be required to work extended periods of time at a video display terminal Incumbent may experience traumatic situations, including psychiatric, and deceased patients
• Works beyond normal working hours and on weekends and holidays when necessary
• Must be able to stay or return to facility during emergency conditions

PHYSICAL REQUIREMENTS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
• This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing all day. The employee must frequently lift or move objects and patients weighing over 50 pounds.

TRAVEL:

• No travel is expected for this position