Quality Engineer

To provide technical knowledge of customer requirements and needs, to ensure the Quality systems are implemented, maintained and adhered to in such a manner as to ensure that customer expectations are met. Essential Duties and Responsibilities include the following (other duties may be assigned): Active participation in Advanced Quality Planning (AQP) for products and processes in assigned areas. Regulate and update the process control documents in assigned areas (i.e. Flow Diagrams, PFMEA, Control Plans, Product and Process Inspection Plan, Measurement system work instruction). Act as Customer liaison. Communicate containment and corrective actions to the customer using the applicable method (i.e. G8Ds, PRR, NCT, eCIMS, SCAR, F-M TiPS). Coordinate special containment activities at the customer site and follow up on results until permanent corrective action validation. Initiate and lead a cross-functional team to effectively identify root cause analysis on all internal and/or external problems. Conduct corrective action follow-up, as well as lessons learned read‑across on similar processes/products. Perform root‑cause analysis on all internal and/or external problems using statistical problem solving methods (i.e. D.O.E., ANOVA, Regression Analysis) to prevent its re‑occurrence. Communicate to plant personnel of quality related issues through Quality Awareness Bulletin (QAB), as well as promote quality awareness throughout the manufacturing facility. Lead or participate in the process of collecting, analyzing and summarizing scrap, rework and warranty data. Manage continuous review and research of product/process Quality improvements in assigned area to positively impact such indicators. Lead the MRB (Material Review Board). Analyze and disposition of quarantined material. Write and update standard operational procedures that control our Quality Assurance and Measurement Systems. Weekly review of Customer specific websites (Covisint, GM Supply Power, Chrysler eSupplier Connect, PLEX). Identity and report discrepancies in a timely manner. Provide training to employees in assigned area to improve QOS. Active participation on Internal, Customer and ISO TS/16949 Audits. Quality planning, assurance and implementation associated with engineering changes (ECRs). Develop and maintain Layered Process Audits (LPA) and Error‑Proofing Validation (EPV) lists in assigned areas. Qualifications REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION AND/OR EXPERIENCE: Bachelor’s degree plus 3+ years of quality experience or Masters degree plus 1+ year of experience required or 5+ years relevant experience in Quality Assurance in lieu of degree. Mandatory experience must be in a manufacturing environment. Must have ISO/TS 16949 experience. A thorough understanding of advanced SPC, D.O.E.’s, FMEA’s, Control Plans, Process/Product capability analysis, APQP, and Specific Customer Requirements. Minitab Statistical Software Preferred but not Required. Must have strong interpersonal skills to work well with customers and other engineers and operators. Must have a thorough understanding of problem solving methodologies (G8D, PRR, 7 Step, 3L5W, Deep Drill and Wide). Must be familiar with Microsoft computer platforms and software. Must have excellent verbal and written communication skills and ability to train/teach others. CERTIFICATES, LICENSES, REGISTRATIONS: Other certifications as Red X or Six Sigma Black or Green Belt Preferred but not Required Ability to obtain ASQC Certificate PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Light work. No heavy lifting. Occasional bending, reaching, and standing. Moderate travel may be required. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr