Second Shift Lead

Job Description

Job Description

Second Shift Lead (Production)

Location: Meriden, CT

Reports to: Senior Manager of Bagel Production

Role type: Full-Time

Hours: 2pm-10pm Monday-Friday

About PopUp Bagels

PopUp Bagels is not just a bagel company—we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not just how a bagel is created, but how it’s enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand.

We keep things simple, but we do them really, really well. And our customers agree.

The Role

The Second Shift Lead (Production) role is responsible for supervising 8-10 production employees while actively working alongside the team to ensure daily production goals are met.

We are seeking a genuinely kind, professional, and team-oriented individual who brings outstanding communication skills, integrity, and character to every interaction. While technical aptitude is essential, success in this role also depends on the ability to build trust with customers and colleagues through clear communication, empathy, and a positive attitude.

Strong product and equipment troubleshooting skills are a critical component of this position, requiring both analytical thinking and a commitment to delivering exceptional customer support.

Essential Responsibilities:

• Lead, coach, and support a team of 8-10 production employees during the second shift.
• Maintain an active presence on the production floor throughout the shift.
• Address employee questions, production issues, and workflow challenges in a timely manner.
• Ensure production schedules and quality standards are met.
• Assist with daily production activities as needed, including pulling ingredients, staging materials, and supporting production lines.
• Monitor the preparation of products to ensure consistency and quality.
• Manage the packaging of goods so they meet all quality and output standards. This includes accurate reporting of all activities
• Promote a safe, clean, and organized work environment.
• Communicate effectively with management regarding shift performance, staffing needs, and operational concerns.
• Train new employees and reinforce company procedures and expectations.
• Foster teamwork, accountability, and a positive workplace culture.

Required Education, Experience, and KSAs:

• Previous experience leading, supervising, or managing employees in a manufacturing, food production, warehouse, or similar environment.
• Proven ability to motivate teams and effectively manage daily operations.
• Strong problem-solving and decision-making skills.
• Ability to remain calm and confident in a fast-paced production environment.
• Dependable, trustworthy, and able to lead by example.
• Excellent communication and interpersonal skills.
• Willingness to work alongside the team and assist with production tasks when needed.
• Food manufacturing experience is preferred but not required.

Physical Requirements

The following physical requirements are representative of those that must be met to perform the essential functions of this role. Reasonable accommodations may be made for individuals with qualifying disabilities.

• Ability to stand for long periods of time and work in a fast-paced production environment.
• Ability to regularly lift and carry up to 50 pounds.
• Willingness to perform hands-on production work alongside the team as needed.

Additional Role Note:

The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive.

PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law.

PopUp Bagels conducts pre-employment screenings in compliance with local, state, and Federal laws, and utilizes eVerify to confirm U.S. Employment eligibility.

We use eVerify to confirm U.S. Employment eligibility.