Teller - Float

Overview About the Role: As the first point of contact for most clients, Tellers play a key role in delivering the bank's Breakthrough Client Service Standards. Under guidance from the Float Manager, Branch Managers, and Assistant Branch Managers, the Teller - Float role primarily ensures banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller - Float role may travel within a geographic area to cover branches in need of staffing support. The role involves performing teller transactions and cash handling functions for clients with accuracy and confidentiality, including deposits, withdrawals, cash advances, payments, transfers, check cashing, and balancing the cash drawer. Additional responsibilities include maintaining the integrity of the branch operations, using appropriate controls (e.g., double custody for ATM balance), processing night drop deposits, balancing negotiable instruments, processing returned mail, balancing the credit card machine, updating lobby rate sheets and brochures, and ensuring the safekeeping and prompt transfer of funds to mitigate risk. The role requires interactions with external and internal clients, anticipating needs, and providing proactive solutions and problem resolutions aligned with the bank’s Breakthrough Client Service Standards. Continuous learning about Columbia Bank’s products and services and staying current on changes is expected. The role also involves identifying customer financial needs and offering appropriate products and services and supporting branch referral goals by identifying and directing basic bank products to the appropriate business partner. Responsibilities Serve as the primary client contact and uphold the bank’s Breakthrough Client Service Standards. Travel within a geographic area to cover branches that require staffing support; perform teller transactions with accuracy and confidentiality. Process deposits, withdrawals, cash advances, payments, transfers, check cashing, and balance the cash drawer. Maintain branch integrity through tasks such as ATM balance controls, night drop deposits, negotiable instrument balancing, processing returned mail, balancing the credit card machine, and updating lobby materials. Mitigate risk by safeguarding cash and ensuring prompt accounting or transfer of funds. Interact with clients to anticipate needs and offer proactive solutions within policy guidelines. Deepen knowledge of product and service offerings and stay informed on changes. Identify customer financial needs and refer appropriate products/services to the right business partner; support branch referral goals. Qualifications High School Diploma or GED required. 1 year of banking or customer service experience preferred. Bilingual preferred. Ability to learn and comply with all bank policies, procedures, and systems. Exceptional attention to detail and accuracy in written numbers, words, and instructions. Ability and willingness to build relationships with clients and bank associates. Compensation and Benefits The pay range for this role is $20.00 to $22.50 per hour. The pay rate for the selected candidate depends on factors including knowledge, skills, experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, with details provided during recruitment. Primary location is onsite at the posted location(s). Additional Information Our Benefits: Competitive total rewards package including base wages and comprehensive benefits (medical, dental, vision, 401(k) with employer match, employee assistance, life and disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto/home insurance, discounts, paid time off, volunteer days, and holidays). Benefit eligibility begins the first day of the month following hire for associates scheduled to work at least thirty hours weekly. Culture and Diversity: Columbia Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other protected status. If accommodation is required to complete the application or interview, please contact View email address on click.appcast.io. Equity and Recruitment To staffing and recruiting agencies: Our posted opportunities are for individuals seeking employment at Columbia Bank. We do not accept unsolicited resumes or applications from agencies, and Columbia Bank is not responsible for fees related to unsolicited submissions. Agencies should only submit profiles or resumes when requested by a member of the Talent Acquisition team. About Columbia Bank Columbia Bank is redefining what it means to bank and to build a career. As the West’s premier banking experience, we combine the strength and scale of a leading financial institution with the heart and mindset of a community bank. With more than 350 locations across eight states, we deliver relationship-based service backed by regional expertise and resources that help families and businesses thrive. Our culture is built on Do RIGHT: Relationships, Impact, Growth, Heart, and Trust. Why work for Columbia Bank? A strong, stable financial foundation with over $67 billion in assets, a culture of belonging and purpose, competitive benefits, flexibility, and opportunities to contribute to community engagement and financial literacy initiatives. Ready to Do RIGHT for your career, your community, and your future? Explore opportunities and join Columbia Bank today. #J-18808-Ljbffr Columbia Bank