Collections Specialist

Associates degree, or related experience in lieu of degree is required.- Knowledge of SMS, HSD Diamond, and TPL module is preferred.


1-5 years of experience researching and validating commercial primary insurance, health care billing and collections are required.


Experience in Microsoft NT, Word, Excel, and Access is required.- One year of experience in customer service is preferred; EPIC - will train
• Top Three things Worker will be doing: Performs follow-up and collections activities related to one or more of the following financial classes: self-pay, commercial insurance, Medicare, Workers Compensation (WC), Third Party Liability (TPL). Accountabilities
• Top Three Skillsets needed: . Researches accounts and performs necessary outreach to guarantors, insurance companies and attorneys to ensure timely, accurate payments. 3. Resolves account issues including validating accuracy of guarantor statements, resubmitting claims, identifying information needed to correctly process claims and generally working through issues in order to collect payment as expediently as possible