PANERA CAFE - RETAIL MANAGER - MIAMI UNIVERSITY - OXFORD, OHIO

Chartwells Higher Education

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success.

We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you.

Job Summary

This key leadership position is directly responsible for the successful operation of a Panera Cafe in the Student Center on the Miami University campus. The Manager ensures client and customer service/satisfaction with efficient cost effective leadership that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities related to the assigned area including strong client relations.

We offer paid parking and a Monday - Friday work schedule.

Key Responsibilities

• Manages salaried managers and hourly associates in the Food Service Department
• Leads all aspects of the overall direction, coordination, and evaluation of the assigned retail account in collaboration with client.
• Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and coaches associates; addresses complaints and resolves problems.
• Prepares and manages a budget.
• Uses company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
• Leads and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, safety (meeting HACCP and OSHA guidelines) and portion control.
• Other duties as assigned.

Preferred Qualifications

• Four plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control preferred.
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Previous P&L accountability or contract-managed service experience is desirable.
• Strong supervisory, leadership, management, and coaching skills.
• Excellent communication skills, both written and verbal.
• Ability to communicate on various levels to include management, client, customer and associate levels.
• Excellent financial, budgetary, accounting and computational skills.
• Proficient computer skills including various computer programs, Microsoft Office programs, e-mail and the Internet.
• ServSafe Certified.

Chartwells Higher Education is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.

Associates at Chartwells Higher Ed are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts (FSAs), paid parental leave, personal leave.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.