Senior Technical Support Analyst | Lead Tier-2 & SME

Aeries Technology is seeking a Technical Support Analyst with a strong grasp of best practices and the ability to work independently. This role involves guiding clients through troubleshooting and supporting intermediate staff in technical tasks. The successful candidate will act as a primary contact for clients and stakeholders while also mentoring colleagues and assisting business development teams with RFPs. Staying current on industry trends will be essential to align with product vision. #J-18808-Ljbffr Aeries Technology